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Security Officer Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Seasoned Security Officer with 5 years experience in law enforcement and security industry. Expertise in conducting investigations and writing detailed reports. Extensive knowledge of law enforcement practices, investigation techniques and security equipment operation.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Skills
  • Conflict resolution techniques

  • Background investigations

  • Crisis intervention training

  • Theft prevention training

  • Stationary surveillance

  • Safety and security

  • Surveillance

  • Security Guard License

  • Superior customer service

  • Investigation documentation

  • Emergency Management

  • Relationship building and management

  • Risk analysis training

  • Stocking and replenishing

  • Upselling

  • Cash register operation

  • Relationship building

  • Multi-tasking strength

  • Problem-solving skills

  • Exceptional customer service

  • Sales training

  • Client Service

  • Cash Handling

  • Excellent people skills

Skills

Conflict resolution techniques

:

Background investigations

:

Crisis intervention training

:

Theft prevention training

:

Stationary surveillance

:

Safety and security

:

Surveillance

:

Security Guard License

:

Superior customer service

:

Investigation documentation

:

Emergency Management

:

Relationship building and management

:

Risk analysis training

:

Stocking and replenishing

:

Upselling

:

Cash register operation

:

Relationship building

:

Multi-tasking strength

:

Problem-solving skills

:

Exceptional customer service

:

Sales training

:

Client Service

:

Cash Handling

:

Excellent people skills

:
Work History
09/XXX0 to Current
Security Officer Riverview Hospital Fishers, IN,
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
  • Secured 10+ doors in office and main building.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
03/XXX0 to 05/XXX0
Moving Coordinator Belle Tire Plainfield, IN,
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
  • Monitored and maintained high level of on-time delivery reliability service and performance
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Received and processed stock into inventory management system.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
06/2018 to 02/XXX0
Sales Associate Dental Care Alliance Annapolis, MD,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Trained and developed sales in company processes, product knowledge, customer service and selling techniques.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Achieved perfect attendance record for 12 + months consecutively.
  • Maintained records related to sales, returns and inventory availability.
  • Educated associates on market trends and stayed up-to-date on forecasts and my CSP news.
  • Solved customer challenges by offering relevant electronics products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Educated customers on promotions to enhance sales.
05/2017 to 02/XXX0
Dental Receptionist Family Group Dental City, STATE,
  • Assisted patients in completing all necessary forms and documents.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
  • Maintained and managed patient records in compliance with security regulations.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared claim forms for dental insurance.
  • Booked appointments for patients using Dental axis
  • Greeted over 20+ patients per day.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Documented patients' dental health information, medical history and vital signs.
Education
Expected in 06/2016
Associate of Science: Dental Hygiene
Rutgers, The State University Of New Jersey - New Brunswick, NJ
GPA:
Expected in 06/2013
High School Diploma:
Bloomfield High School - Bloomfield, NJ
GPA:
Certifications
  • Certified Sora ,
  • Certified Dental assistant
Languages
Spanish:
Negotiated:

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Resume Strength

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Resume Overview

School Attended
  • Rutgers, The State University Of New Jersey
  • Bloomfield High School
Job Titles Held:
  • Security Officer
  • Moving Coordinator
  • Sales Associate
  • Dental Receptionist
Degrees
  • Associate of Science
  • High School Diploma