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Security Officer Resume Example

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SECURITY OFFICER
Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Compassionate

Licensed X Ray Technician adept at communicating effectively with patients to put each person at ease with routine and complex procedures. Highly experienced in data entry, [System] and positioning patients properly to achieve optimal scans. Ready to utilize great customer service skills in new position with growing organization.

Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients.

Skills
  • Interior and exterior patrol
  • CCTV surveillance
  • Criminal records searches
  • First aid and CPR certified
  • Observant
  • Patient positioning
  • X-ray protocols
  • Medical procedure support
  • Communications
  • Compliance requirements
  • Customer relationships
  • Needs analysis
  • Strategic Planning
  • Proficient in [Technology]
Experience
Company Name | City, StateSecurity Officer05/2017 - Current
  • Monitored [Number] security cameras and fire, building and alarm systems.
  • Used X-ray machines and other devices to screen guests entering premises.
  • Documented all security-related situations and submitted in-depth reports to [Job title].
  • Responded to emergency situations quickly to minimize risk and injury.
  • Checked credentials and issued passes before allowing access to property.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Investigated alarms and disturbances to maintain safety.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Guarded restricted areas to prevent unauthorized entry.
  • Provided security presence for over [Number] events with [Number] attendees.
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Operated scanning equipment to keep entrance lines moving efficiently.
Company Name | City, StateX-Ray Technician06/2019 - 10/2019
  • Operated [Type] and [Type] radiologic and magnetic imaging equipment to produce images of body.
  • Utilized radiation safety measures and [Type] protection devices to guarantee safety of staff and patients.
  • Evaluated and reviewed over [Number] developed x-rays per [Timeframe] to determine satisfactory images for diagnostic purposes.
  • Performed diagnostic imaging procedures, including x-ray, magnetic resonance imaging and computed tomography scans.
  • Promoted commitment to patients by providing assistance, remaining professional and actively responding to questions and concerns.
  • Greeted patients with warm smile and promoted individual comfort throughout procedures and scans while being as discrete as possible.
  • Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
  • Interviewed [Number] patients per [Timeframe] to obtain medical histories, accurately documenting all information.
  • Recorded and processed treatment records and patient data, using [Software].
  • Immobilized and positioned patients on examining table through [Action].
  • Described and explained procedures to patients and observed patients during procedures to determine comfort levels.
  • Observed patients' reactions and conditions to report any abnormal signs or discomfort to physicians.
  • Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
  • Maintained imaging equipment, assessing for issues and proper functionality after each use, troubleshooting concerns and escalating major issues to maintenance staff.
  • Recognized by management for providing exceptional customer service.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Created agendas and communication materials for team meetings.
  • Leveraged [Software] to input and compile data gathered from various sources.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated with others to discuss new [Type] opportunities.
  • Handled all delegated tasks, including [Task] and [Task].
  • Delivered [Product or Service] to customer locations.
  • Performed site evaluations, customer surveys and team audits.
Company Name | City, StateAssistant Account Manager08/1997 - 10/2013
  • Maintains professional network of potential clients and business opportunities.
  • Increased sales by building customer relationships with elected officials and community decision-makers in over [Number] municipalities and [Number] communities.
  • Generated new accounts by implementing effective networking and content marketing strategies.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Managed existing portfolio and potential leads using [Software].
  • Worked closely with executive team to outline company goals and transfer goals to account holders.
  • Verified and posted all accounting entries with [Software] to maintain timely, accurate input of all information in accounting system.
  • Generated [Number]% client retention rating by negotiating product pricing, freight rates and delivery and payment terms to beat competition.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Assessed processes used to send products to customers and discovered more efficient method that was positively received by all involved parties.
  • Maintained positive and productive relationships by performing location visits.
  • Leveraged industry trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.
  • Mitigated financial discrepancies by [Type] program for [Number][Type] division accounts.
  • Grew [Type] business by $[Amount] through successful management of more than [Number] market accounts.
  • Grew [Type] business by $[Amount] by managing [Number][Location] market accounts.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
  • Enhanced market penetration by [Number]% by conducting thorough competitive analysis and customer satisfaction surveys to identify entry points and requirements.
  • Increased yearly sales by [Number]% to over $[Amount] by cultivating successful customer relations and efficiently resolving service requests.
  • Identified business prospects through cold calling, networking, marketing and database leads.
  • Saved costs by negotiating product prices and equalizing freight rates.
  • Supervised staff and product implementation at [Number][Company] locations.
  • Deescalated customer issues and concerns with prompt follow-thru.
  • Optimized revenue levels by developing engaging promotional programs.
  • Orchestrated successful development of [Number]+ new accounts within [Number] months.
  • Streamlined operational efficiencies by developing and implementing customer service protocols and standards.
  • Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
  • Secured long-term accounts by identifying client need, providing recommendations and delivering product on time.
  • Developed and implemented advertising strategies to drive substantial growth in [Type] and [Type] areas.
  • Generated [Number]% client retention rating by negotiating product pricing, freight rates, delivery and payment terms to beat competition.
  • Recruited [Number] team, also coordinated team activities maximizing sales [Number]% and minimizing costs [Number]%.
  • Adjusted financial schedules prices by applying supply management department cost information.
  • Created and executed [Number][Type] and [Type] marketing initiatives, increasing overall sales [Number]% in [Year].
  • Established [Number] new accounts in [Timespan], earning profit of over $[Amount].
  • Enhanced market penetration [Number] % by conducting competitive analysis and customer satisfaction surveys.
  • Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
  • Improved profitability by developing pipeline using multiple sales penetration strategies.
  • Secured $[Number] in funding for [Type] projects and community-related fundraising campaigns.
  • Developed and delivered new business requisitions through business-to-business sales and trade shows.
  • Identified over [Number] new prospects to understand [Name] market needs and requirements.
  • Resolved process lags by effectively training [Number] business development representatives on best practices and protocol to optimize profitability.
  • Maximized retailer sales of [Type] product through marketing, providing exceptional customer service.
  • Improved productivity by overseeing and supporting [Number] member account management team.
  • Improved customer confidence and recovered previous year sales losses with [Number]% gain by building and renewing customer relationships to define market opportunities.
  • Generated more than $[Amount] in revenue each month with book of [Number] accounts.
  • Led region in new account establishment by more than [Number]% on consistent basis.
  • Alleviated costs by negotiating product prices and equalizing freight rates.
  • Established and enforced sales goals to boost team success.
  • Recognized leader in industry by managing [Number] accounts and providing high level of customer care.
  • Developed relationships with [Type] clients and provided individualized customer service to maintain longevity of accounts.
  • Assisted senior management by gathering [Number] unique visitors to company website monthly.
  • Mitigated financial discrepancies by [Type] program for more than [Number] division accounts.
Education and Training
G4S North American Training Institute | CitySome College (No Degree) in Upland Security
The X Ray Academy Of Texas | CitySome College (No Degree) in X Ray Technician
Nigerian College Of Administration | CityBachelor of Arts in Financial Administration02/2005
Certifications
  • Texas Private Security license
  • Basic Life Support & CPR
  • Licensed X Ray Technician
  • UA Drug Screen Collector
  • DOT BAT Technician
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Resume Overview

School Attended

  • G4S North American Training Institute
  • The X Ray Academy Of Texas
  • Nigerian College Of Administration

Job Titles Held:

  • Security Officer
  • X-Ray Technician
  • Assistant Account Manager

Degrees

  • Some College (No Degree) in Upland Security
    Some College (No Degree) in X Ray Technician
    Bachelor of Arts in Financial Administration

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