security officer resume example with 6+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

  • Crime Prevention Methods
  • Screening Wands
  • Interior and Exterior Patrol
  • Investigative Skills
  • CCTV Surveillance
  • Customer Service
  • Credit Card Payment Processing
  • Calm and Professional Under Pressure
  • Courteous with Strong Service Mindset
  • Translation and Interpretation Services
  • Transaction Processing
  • Verbal and Written Communication
  • Customer Account Management
  • Data Entry
  • Customer Data Confidentiality
  • Multitasking and Prioritization
  • CRM Software
  • Creative Problem Solving
  • Call Documentation
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
Education and Training
Ballou Stay Washington, DC Expected in 04/2011 High School Diploma : - GPA :
Potomac Job Corps Center Washington, DC, Expected in 04/2011 Carpentry Trade : - GPA :
Casa Colina Centers For Rehabilitation - Security Officer
Pomona, CA, 01/2021 - Current
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Verified photo IDs and tickets to allow guests passage.
  • Monitored premises and recorded activity in daily officer reports.
Public Storage - Home Health Care Provider
Augusta, GA, 12/2019 - 01/2021
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Planned optimal meals based on established nutritional plans.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Education Realty Trust Inc. - Customer Service Representative
Durango, CO, 01/2017 - 11/2019
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to resolve service and billing issues.
US Department Of Labor - Construction Intern
City, STATE, 02/2010 - 01/2011
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Worked productively as lead or helping team member and drove customer satisfaction.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Assisted with diverse construction challenges to help team and customer.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Ballou Stay
  • Potomac Job Corps Center

Job Titles Held:

  • Security Officer
  • Home Health Care Provider
  • Customer Service Representative
  • Construction Intern


  • High School Diploma
  • Carpentry Trade

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: