LiveCareer-Resume

security officer resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

General Studies student pursuing an Associate Degree seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Flexible hard worker ready to learn and contribute to team success. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Sales expertise
  • Cash handling accuracy
  • Relationship selling
  • Merchandising knowledge
  • Cash register operation
  • Client account management
  • Money handling
  • Money Transfer Systems
  • Observant
  • Criminal law knowledge
  • Investigative skills
  • Interior and exterior patrol
  • Crime prevention methods
  • First aid and CPR certified
  • Background checks
  • Law enforcement background
  • Shift work experience
  • High level of integrity
  • Patrolling
  • Firearms expertise
  • Criminal law understanding
Education and Training
South Louisiana Community College Lafayette, LA Expected in 12/2021 Associate of General Studies : General Studies - GPA :
Pine Prairie High School Pine Prairie, Expected in 05/2016 High School Diploma : - GPA :
Experience
Southeast Alaska Regional Health Consortium - Security Officer
Hoonah, AK, 09/2019 - Current
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Responded to alarms and disturbances to maintain safety.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Inspected cells and conducted random searches of common areas.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Sunrise Senior Living - Sales Associate
West Bloomfield, MI, 06/2016 - 12/2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Coordinated activities with other departments to ensure quality customer service.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through company system and coordinated product deliveries.
Rubio's Restaurants, Inc. - Cashier
Fresno, CA, 06/2017 - 12/2018
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.

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Resume Overview

School Attended

  • South Louisiana Community College
  • Pine Prairie High School

Job Titles Held:

  • Security Officer
  • Sales Associate
  • Cashier

Degrees

  • Associate of General Studies
  • High School Diploma

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