LiveCareer-Resume

security officer resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

Skills
  • Screening wands
  • CCTV surveillance
  • Investigative skills
  • Interior and exterior patrol
  • Crime prevention methods
  • Criminal law knowledge
  • Observant
  • Criminal records searches
  • High level of integrity
  • Shift work experience
  • Vigilant and watchful
  • Patrolling
  • Criminal law understanding
  • Reliability
Education and Training
Penn Foster Career School Scranton, PA Expected in 02/2014 ā€“ ā€“ High School Diploma : - GPA :
Experience
Southeast Alaska Regional Health Consortium - Security Officer
Klawock, AK, 02/2021 - Current
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Responded professionally to telephone calls.
  • Executed proficiency in digital telephone systems.
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Responded to alarms and disturbances to maintain safety.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Monitored premises and recorded activity in daily officer reports.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Immediately reported safety hazards for remediation response.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Provided security presence for large events with more than [Number] attendees.
Southeastern Health - Security Officer
Lumberton, NC, 02/2018 - 02/2021
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Responded to alarms and disturbances to maintain safety.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Monitored premises and recorded activity in daily officer reports.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored security cameras and fire, building and alarm systems.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
  • Provided security presence for large events with more than [Number] attendees.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Immediately reported safety hazards for remediation response.
Enterprise Rent-A-Car - Phone Representative
Houston, TX, 01/2016 - 01/2017
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Documented conversations with customers to track requests, problems and solutions.
  • Improved call management database by frequently changing and updating customer contact information.
  • Answered questions and informed customers of current sales and promotions.
  • Consistently met service team sales targets and call handling quotas consistently.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Security Officer
  • Security Officer
  • Phone Representative

Degrees

  • High School Diploma

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