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Security Officer Resume Example

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SECURITY OFFICER
Summary

Results-oriented Security Officer with 2 years of experience. Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law.

Detail-oriented Security Officer equipped with excellent memory and awareness of surrounding people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention efficiently. Exercise sound judgment during crisis and emergency situations.

Seasoned Security Officer equipped with excellent communication skills and consistent ability to maintain detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations.Trustworthy and committed to honest interactions with supervisors, employees and customers.

Qualified Security Officer with experience in roving control and entrance control. Capable of remaining calm in highly pressurized situations and when interacting with difficult individuals.

Dedicated to increasing security by leveraging personal skills and discipline to maintain thorough approach. Successful at solving problems and reducing conflict with professional demeanor.

Skills
  • Team leadership and supervision
  • Processing payments
  • Relationship management
  • Opening and closing processes
  • CCTV surveillance
  • Interior and exterior patrol
  • Crime prevention methods
  • Observant
  • First aid and CPR certified
  • Investigative skills
  • High level of integrity
  • Shift work experience
  • Report writing
  • Cargo inspections
  • Customer relations skills
Education and Training
High School DiplomaOperation GradBattle Creek, MI02/2002
Experience
SecuritasSecurity Officer | Kalamazoo, MI04/2018 to Current
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
  • Enforced security regulations and calmly and promptly escorted non-compliant individuals to security areas for processing.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Patrolled interior and exterior areas every hour to protect facilities and travelers.
  • Monitored many security cameras and fire, building and alarm systems.
Bowlaro LanesBowling Attendant | Battle Creek, MI08/2017 to 01/2018
  • Inspected equipment and work stations to comply with established standards and regulations.
  • Trained employees in proper operational procedures and shared company policies and regulations.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Explained menu to customers, received food orders, helped prepare food and delivered meals to customers.
Citgo Lube ExpressCashier | Battle Creek, MI03/2016 to 08/2017
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Mcdonalds Corp.Crew Trainer | Panama City Beach, FL09/2010 to 06/2014
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Instructed new team members on correct procedures for all areas of operations.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Greeted incoming customers kindly and provided friendly service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Batch cooked food items during peak service hours to minimize wait time.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
  • Operated all kitchen equipment safely to avoid injuries.
  • Monitored food product stock and alerted supervisor when items ran low in time to reorder.
  • Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
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Resume Overview

Companies Worked For:

  • Securitas
  • Bowlaro Lanes
  • Citgo Lube Express
  • Mcdonalds Corp.

School Attended

  • Operation Grad

Job Titles Held:

  • Security Officer
  • Bowling Attendant
  • Cashier
  • Crew Trainer

Degrees

  • High School Diploma

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