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Security Officer Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Flexible Medical Receptionist known for prioritizing patient care experience and supporting individual needs on personal level. Empathetic liaison between physician and doctor with focus on balancing patient concern with physician caseload. Multitalented, diplomatic communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in all environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.

Skills
  • Dispatch
  • Stationary surveillance
  • Conflict resolution techniques
  • Theft Prevention Training
  • Emergency Management
  • Medical office administration
  • Team Oversight
  • HIPAA Guidelines
  • Medical Billing and Coding
  • Appointment Scheduling
  • Payment collection
  • Inpatient care
  • Outpatient care
  • EMR / EHR
  • Electronic Medical Records
  • Medical Records Management
  • Pre-hospital Care
  • Insurance Verification
  • Patient Scheduling
  • Safety and Security
  • Criminal Law
  • Background Investigations
Education
Cascades High School New York, NY, Expected in 01/2019 High School Diploma : - GPA :
Certifications

CPR/AED/First Aid Certified

NYS Security Guard License

8 & 16 Hour Security Guard Training Certification

Certificate Of Fitness For Fireguard for Shelters (F-02)

Work History
St. Joseph Health - Security Officer
Corona, CA, 01/2020 - 01/2021
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Supervised creation and validation of anti-terrorism plans on all ships.
  • Authorized entrance papers and granted or denied entrance to building.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Permitted entry with escort for approved persons into secure locations.
Aramark Corp. - Patient Transport Attendant
North Bergen, NJ, 06/2019 - 01/2020
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
  • Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
  • Analyzed patients' medical conditions to identify proper mode of transport.
  • Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
  • Comforted patients and families by offering support and encouragement.
  • Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Provided physical support to patients through diverse types of mobility assistance.
Amita Health - Medical Assistant Intern
Elgin, IL, 09/2018 - 06/2019
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Gathered statistical information on patient admissions, discharges, births, deaths and treatments administered.
  • Adhered to strict document deadlines for charting and other paperwork.
  • Verified confidentiality of patient information and data to alleviate potential data breaches.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Hackensack University Medical Center - Medical Receptionist
Maywood, NJ, 05/2017 - 09/2018
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Completed clerical duties and tasks for clinic administration.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.

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Resume Overview

School Attended
  • Cascades High School
Job Titles Held:
  • Security Officer
  • Patient Transport Attendant
  • Medical Assistant Intern
  • Medical Receptionist
Degrees
  • High School Diploma

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