Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Focused law enforcement professional offering a proven history in fostering public safety and awareness through consistent patrol efforts and security details for community events. Seeking a role in which integrity and commitment to safety will provide community enrichment and continuous public safety.

Skills
  • Interior and exterior patrol
  • Crime prevention methods
  • Observant
  • First aid and CPR certified
  • Investigative skills
  • Criminal records searches
  • Criminal law knowledge
  • Fluent in Swahili
  • Report writing
  • Shift work experience
  • Background checks
  • Law enforcement background
  • High level of integrity
  • First aid certified
  • Patrolling
  • Reliability
  • Premises surveillance
  • Security procedures knowledge
Experience
07/2020 to Current Security Officer Swedishamerican | Roscoe, IL,
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Investigated alarms and disturbances to maintain safety.
  • Responded to emergency situations quickly to minimize risk and injury.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
  • Guarded restricted areas to prevent unauthorized entry.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Checked credentials and issued passes before allowing access to property.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Wrote reports detailing events and people involved.
  • Communicated with other departments and coordinated responses to suspicious activities.
  • Responded to calls for service, including unlocking doors and assisting motorists.
09/2017 to 02/2018 Sales Associate Things Remembered, Inc. | Daytona Beach, FL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Negotiated and closed deals with minimal oversight.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Educated customers on product and service offerings.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Mixed and matched paints according to customer specifications.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assisted with purchases, locating items and signing up for rewards programs.
12/2016 to 10/2017 Cashier Challenge Unlimited, Inc. | Mascoutah, IL,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Inspected items for damage and obtained replacements for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
Expected in 06/2018 High School Diploma | Fargo High School, Fargo, ND GPA:
  • 3.3 GPA

Expected in | Community tech, , GPA:
Expected in Associate of Arts | Minnesota State Community And Technical College, Moorhead, MN GPA:

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Resume Overview

School Attended

  • Fargo High School
  • Community tech
  • Minnesota State Community And Technical College

Job Titles Held:

  • Security Officer
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma
  • Associate of Arts

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