Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Experienced in screening people, belongings and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Safety Officer securing facility staff and visitors. Demonstrated ability to learn new procedures and policies. Uses defensive tactics within strict guidelines. Experienced in emergency response, including evaluation procedures. Excellent listening and customer service skills.

  • Theft prevention training
  • Emergency management
  • Background investigations
  • Surveillance
  • Crisis intervention training
  • Stationary surveillance
  • Conflict resolution techniques
  • Safety and security
  • Arrest procedures
  • Communication skills
  • Criminal investigations
  • Criminal law
  • Security Guard License
  • Electronic surveillance
  • Emergency response
  • Risk analysis training
  • Investigation documentation
  • Crime prevention
  • Relationship building and management
  • File and records management
Work History
Security Officer, 12/2018 - Current
Sycuan Gaming Center National City, CA,
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Monitored and authorized entrance and departure of 500 employees and visitors daily.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Authorized entrance papers and granted or denied entrance to building.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to 3-4 emergencies weekly.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Conducted 5 patrols of key areas to spot and control security concerns.
  • Moved throughout facility and among customers to remain aware of any developing security situations, including fire and safety.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Secured 30 doors in office and main building.
  • Inspected condemned and poorly lighted areas within building to uncover suspicious behavior.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Expertly worked with and around equipment, scanning individuals quickly to keep lines continuously moving.
  • Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations.
  • Patrolled and monitored property areas via bicycle and company vehicle.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
  • Checked and verified photo identification prior to granting facility access.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Resolved complaints and issues involving both guests and employees.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Checked identification of all persons entering and exiting facility.
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide.
  • Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
  • Acted quickly during emergency situations within 0.5 seconds to reduce opportunity for damage and injury.
  • Participated in staff meetings, special events and professional development activities.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Supervised creation and validation of anti-terrorism plans on all ships.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Provided excellent service to guests and employees.
  • Permitted entry with escort for approved persons into secure locations.
  • Oversaw premises, including entry and exit of up to 500 employees and visitors daily.
  • Monitored employee activities, confirming compliance with security regulations.
Package Handler, 10/2018 - 12/2018
Amazon Workforce Staffing South Orange, NJ,
  • Labeled packages according to instructions provided on work orders.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Sorted items according to its destination.
  • Assembled, sealed and loaded packages into correct trucks.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Cook/Dishwasher, 06/2018 - 10/2018
Elior Euless, TX,
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Produced over 50 pizza dishes per day and maintained near-perfect customer satisfaction scores.
  • Communicated closely with Cooks to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Cashier, 03/2018 - 07/2018
Dollar General City, STATE,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with 98% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Completed sales in excess of $1000 with near-zero error rate using POS system.
  • Worked with cashiers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with my supervisor to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Served needs of more than 100 customers in busy environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
High School Diploma: , Expected in 06/2018
Faith Christian Academy - Homeschool - Kannapolis, NC,

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School Attended

  • Faith Christian Academy - Homeschool

Job Titles Held:

  • Security Officer
  • Package Handler
  • Cook/Dishwasher
  • Cashier


  • High School Diploma

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