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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Navy Veteran with 12 years of experience managing investigations, personnel matters and sensitive information and intelligence. Leads, maintains and improves operations and functions of security department while effectively managing crises in fast-paced environment. Thorough knowledge of advanced security systems, computerized access control and security-related legislation and regulation.

Skills
  • CPR Instructor
  • Daily status reports
  • Company risk mitigation
  • CCTV experience
  • Emergency response
  • Safety and security procedures
  • Performance monitoring
  • Emergency Management
  • Daily incident reporting
  • Training Oversight
Education
Police Academy Tallahassee Community College Havana, FL, Expected in : Criminal Justice - GPA :
Eastern Gateway Community College Steubenville, OH Expected in 06/2022 Associate of Science : Criminal Justice - GPA :
Protrainings.com Michigan , Expected in 04/2018 Certified CPR Instructor : - GPA :
Ashworth College Norcross, GA, Expected in 08/2017 Security Services : Security Services - GPA :
Certifications
  • Licensed Cpr Instructor
  • Maryland Notary
Work History
South Florida State College - Security Guard (Secret Clearance)
Avon Park, FL, 09/2018 - Current
  • Perform research queries on National Crime Information Center (NCIC) for customers who are requesting base access.
  • Conduct random vehicle inspections and antiterrorism measures
  • Conducts hundreds of foot and vehicle patrols of perimeter, roadways, parking lots and other other high traffic areas.
  • Maintain discipline, courtesy, and grooming standards.
  • Perform physical security, access control, and patrol duties to protect personnel, information, and operations.
  • Conduct vehicle searches/ inspections to include cargo areas, engine compartments and under carriages.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Exercises patience, being assertive and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Detect and prevent damage, accident, trespass, sabotage and espionage and enforce security regulations for military installation.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Washington Hilton - Security Supervisor
City, STATE, 04/2014 - 08/2018
  • Supervised team of six Officers
  • Responded to hundreds of calls for service for guest lockouts or other service issues.
  • Investigated guest loss, injury, theft and damage allegations for claims processing.
  • Promoted to (LT) less than a year of employment bypassing normal sergeant rank and shortly after promoted to Captain Trained new employees on hotel procedures and other related security duties.
  • Create or implement security standards, policies, and procedures.
  • Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
  • Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property.
  • Monitor and ensures sound, ethical environment.
  • Direct or participate in emergency management and contingency planning.
  • Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on organization's profitability or delivery of products or services.
  • Recorded incident reports with detailed accounts of occurrences.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
  • Kept team compliant with security protocols and appearance standards.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Florida State University Police Department - Senior Security Guard
City, STATE, 03/2011 - 04/2014
  • Selected and chosen Security Guard of the year.
  • Engaged in emergency response by regularly patrolling University grounds.
  • Assisted students and public with directions as well as with traffic flow and crowd control during heavily attended functions upward to 90,000 people.
  • Maintained safe environment for students, staff, and visitors.
  • Commended for learning new skills rapidly and consistently producing quality work.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Answer alarms and investigate disturbances.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
U.S. Navy Active Duty - Police Communications Dispatcher
City, STATE, 01/2007 - 04/2007
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Company Name - Aviation Storekeeper Supervisor
City, State, 08/2001 - 05/2005
  • Supervised team of 8 Sailors trained new staff on job duties, Navy policies and safety procedures for rapid onboarding.
  • Negotiated with various freight companies and received annual contracts, resulting in cost savings of 20 %.
  • Managed thousands of aircraft parts, uniforms, office supplies that all valued over 200 million dollars. Maintained at least 98% accuracy on wall to wall inventory.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Affiliations

American Redcross volunteer since 2019

Phi Theta Kappa Member -Honor Society

Additional Information

Navy Veteran

American red cross volunteer

Phi Theta Kappa member


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Resume Overview

School Attended

  • Police Academy Tallahassee Community College
  • Eastern Gateway Community College
  • Protrainings.com
  • Ashworth College

Job Titles Held:

  • Security Guard (Secret Clearance)
  • Security Supervisor
  • Senior Security Guard
  • Police Communications Dispatcher
  • Aviation Storekeeper Supervisor

Degrees

  • Some College (No Degree)
  • Associate of Science
  • Certified CPR Instructor
  • Security Services

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