Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proactive and meticulous team member with over 5 years of experience in Warehouse industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Skills
Conflict resolution techniques
Dispatch
Stationary surveillance
Theft prevention training
File and records management
Staff Management
Security Guard License
Safety and security
Emergency Management
Electronic surveillance
Weapons training
Relationship building and management
Surveillance
Work History
09/2020 to 01/2021
Security Guard OfficerAlliance Building Services – Queens, NY,
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Secured personal and company goods against robbery, vandalism and illegal entry.
Monitored employee activities, confirming compliance with security regulations.
Reported irregularities such as fire and safety hazards to maintenance.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Oversaw entry and exit of up to 500 employees and visitors daily.
Identified violators and escorted departing personnel to guard against theft of property.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Moved throughout facility and among customers to remain aware of developing security situations.
Supervised creation and validation of anti-terrorism plans on all ships.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Secured 25 doors in office and main building.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
05/2017 to 03/2019
Security OfficerValley Medical Center – Renton, WA,
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Provided top-notch protection for traveling public by conducting tests for explosives residue.
Oversaw entry and exit of up to 300 employees and visitors daily.
Checked and verified photo identification prior to granting facility access.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Authorized entrance papers and granted or denied entrance to building.
Contacted law enforcement in case of unauthorized persons, documents and materials.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Moved throughout facility and among customers to remain aware of developing security situations.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
08/2018 to 01/2019
Warehouse AssociateBryllan Llc – Brighton, MI,
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Simplified shipping and receiving processes for improved workflow.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Drove vehicles to deliver products and picked-up rejected or defective materials for return.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Consistently lifted materials weighing as much as 50-100 pounds.
Recorded information, shortages and discrepancies to keep records current and accurate.
Checked packages and merchandise for damage and notified vendors.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Operated box or straight trucks and cargo vans.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Entered quantity received against purchase order in computer system.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
09/2015 to 08/2016
Cook/Cashier Team LeadPieology Pizzeria – City, STATE,
Quickly and accurately counted drawers at start and end of each shift.
Helped customers complete purchases, locate items and join reward programs.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Monitored self-checkout systems and provided assistance or intervention where required.
Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
Trained team members on cash register operation and cash handling.
Communicated with customers and team members to solve problems.
Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Restocked and organized merchandise in front lanes.
Displayed
new stock and rotated existing products.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Educated employees on register use, merchandising and customer service.
Assisted customers by answering questions and fulfilling requests.
Maintained stock within optimal levels to meet expected customer and sales levels.
Checked identification for proof-of-age for alcohol and tobacco sales.
Education
Expected in
No Degree: Business Administration And Management University of North Dakota - Grand Forks, ND GPA:
Expected in 05/2018
Associate of Arts: Business Administration And Management Riverside Community College - Riverside, CA, GPA:
Expected in 06/2015
High School Diploma: Canyon Springs Highschool - Moreno Valley, CA, GPA:
Accomplishments
I started cutting hair in my grandfather's barbershop at the age of 16 learning the skills needed to be what I would call a great barber. Becoming a barber took time learning different styles and cuts, hair textures, and more. I loved the process because this one skill you could see all your mistakes and you would have a chance to fix them on demand.
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