Ambitious college graduate pursuing career opportunities in the Information Technology industry, who is eager to contribute developed knowledge in Help Desk Technician role. Skilled in MAC, Windows, and Chrome OS and various hardware and software programs. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
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- Patrol scheduled routes and designated area to maintain visible presence and provide deterrence to possible crimes.
- Write reports for irregularities such as: equipment or property damage, theft, presence of unauthorized persons, and unusual occurrences.
- Act as first-responder for medical emergencies, incoming calls, and code red situations prior to arrival of paramedics and law enforcement.
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Cleaned and sanitized restrooms and other assigned areas to ensure company satisfaction and employee safety.
- Maintained all janitorial equipment in a clean, safe, and operable condition.
- Removed dust, swept, cleaned appliances, walls, floors, ceilings, windows and glass door frames, furniture, and carpets.
- Reported any damage, maintenance problems, safety issues, and potential hazards to management, ensuring adherence to safety code procedure.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Reduced average cleaning time per room by implementing fewest steps system.
- Maintained a safe and secure environment by patrolling and monitoring the premises.
- Answered phones, monitored closed circuit television systems, and building alarms.
- Reported safety concerns and unusual circumstances both verbally and via written reports.
- Promoted safe work practices and responded to emergency situations.
- Monitored and authorized entrance and departure of employees, visitors, and other persons.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
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School Attended
- University of Phoenix
Job Titles Held:
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- Associate of Arts
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