Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Ambitious college graduate pursuing career opportunities in the Information Technology industry, who is eager to contribute developed knowledge in Help Desk Technician role. Skilled in MAC, Windows, and Chrome OS and various hardware and software programs. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

  • First aid certified
  • Time management
  • Microsoft Office
  • Training & Development
  • Hardware diagnostics
  • Service desk support
  • Technical troubleshooting
  • Customer service
  • Application installations
  • Problem resolution
  • Relationship building
  • Criminal law understanding
  • Firearms expertise
  • Security procedures knowledge
  • Analytical
  • Teambuilding
10/2018 to Current Security Guard Select Medical Corporation | Buckeye, AZ,
  • Patrol scheduled routes and designated area to maintain visible presence and provide deterrence to possible crimes.
  • Write reports for irregularities such as: equipment or property damage, theft, presence of unauthorized persons, and unusual occurrences.
  • Act as first-responder for medical emergencies, incoming calls, and code red situations prior to arrival of paramedics and law enforcement.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
01/2015 to 06/2018 Housekeeper Ethica Health | Metter, GA,
  • Cleaned and sanitized restrooms and other assigned areas to ensure company satisfaction and employee safety.
  • Maintained all janitorial equipment in a clean, safe, and operable condition.
  • Removed dust, swept, cleaned appliances, walls, floors, ceilings, windows and glass door frames, furniture, and carpets.
  • Reported any damage, maintenance problems, safety issues, and potential hazards to management, ensuring adherence to safety code procedure.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Reduced average cleaning time per room by implementing fewest steps system.
04/2015 to 02/2017 Security Guard Select Medical Corporation | Campbellsville, KY,
  • Maintained a safe and secure environment by patrolling and monitoring the premises.
  • Answered phones, monitored closed circuit television systems, and building alarms.
  • Reported safety concerns and unusual circumstances both verbally and via written reports.
  • Promoted safe work practices and responded to emergency situations.
  • Monitored and authorized entrance and departure of employees, visitors, and other persons.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Education and Training
Expected in 06/2018 Associate of Arts | Information Technology University of Phoenix, Tempe, AZ GPA:

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School Attended

  • University of Phoenix

Job Titles Held:

  • Security Guard
  • Housekeeper
  • Security Guard


  • Associate of Arts

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