security guard resume example

• Greeted customers and helped with product questions, selections and purchases.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
• Supported efficient and timely replenishment of sales floor merchandise.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.

Worked safely around moving machinery.

• Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained the warehouse in compliance with OSHA safety standards.
• Wrapped pallets in shrink wrap prior to loading.
• Checked packages and merchandise for damage and notified vendors.
• Consistently lifted materials weighing as much as 25 pounds.
• Alternated goods in inventory by observing afirst-in and first-out approaches to keep shelves organized and properly stocked.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
• Provided information regarding charge accounts and loyalty programs.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.