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Security Guard Resume Example

Resume Score: 80%

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SECURITY GUARD
Summary

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. I have worked on my own since my sophomore year. I find it best when I teach myself.

Skills
  • Patrolling
  • Vigilant and watchful
  • Reliability
  • English fluency
  • Recordkeeping and bookkeeping
  • Multi-line telephone skills
  • Organization and efficiency
  • Microsoft Office Specialist Certified
  • Multitasking and prioritization
  • Technologically savvy
  • Data entry
  • Flexible
  • Service-oriented mindset
Experience
Company NameCity, StateSecurity Guard07/2019 to 12/2019
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival ofparamedics and law enforcement.
  • Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Collaborated with local law enforcement agencies to support criminal investigations.
Company NameCity, StateLibrary Clerk06/2018 to 08/2018
  • Used library and scholarly databases to locate reliable resources.
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Supervised inventories for books, audio-visual materials and computer software, accurately processing all receipts.
  • Promoted the library's vast services to visitors through active communication.
  • Kept watchful eye on front desk at all times to encourage protected library environment.
  • Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
  • Processed payments for overdue library materials.
  • Answered patrons' questions and assisted in finding materials requested.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, including book clubs, meetings and special programs.
  • Verified accurate recording of all lending transactions in library logs.
  • Greeted patrons upon entrance to library and offered assistance with any needs or issues.
  • Returned books to circulation by placing on proper shelves.
  • Handled multitude of daily tasks, including facility maintenance and security in support of staff members.
  • Delivered accurate recordkeeping for all library inventory, including periodicals and books.
  • Compiled and maintained circulation, material and equipment records.
  • Handled in-person and telephone requests for information and materials.
  • Directed patrons to desired library books, reference items and equipment.
  • Sourced and processed interlibrary loans across networks.
  • Restocked returned items to correct shelf or storage locations.
  • Organized library equipment and collections.
  • Collected fines from customers for overdue books and resources.
  • Located desired materials for institutional staff special projects.
Company NameCity, StateReceptionist 06/2017 to 08/2017
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Processed payments and updated accounts to reflect balance changes.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations for clients, staff and leaders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted incoming mail and directed to correct personnel each day.
Education and Training
High School Diploma05/2019Oak Grove High School, City, State
  • 3.8 GPA
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Resume Overview

School Attended

  • Oak Grove High School

Job Titles Held:

  • Security Guard
  • Library Clerk
  • Receptionist

Degrees

  • High School Diploma 05/2019

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