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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated human services professional promoting a career for myself designed to provide exemplary support and assistance to clients. specifically, Patient professional with expertise interviewing clients to ascertain needs. Ready for a new position that involves documenting and reporting while serving clients in fast-paced settings. I am determined to become a

Focused Human Services Specialist proudly offering over 8 years' experience assessing information to determine client eligibility for resources and services. I am a flexible professional, able to properly convey all details to clients. Skilled and smart and able to stay calm in stressful environments.

Skills
  • Reliability
  • Vigilant and watchful
  • First aid certified
  • Firearms expertise
  • Customer relations
  • Schedule mastery
  • Courteous demeanor
  • Clerical support
  • Retail sales customer service
  • Communications
  • Planning and coordination
  • Administrative support
  • Customer service
Experience
Security Guard, 03/2020 to Current
Ascension (System Office)Baltimore, MD,
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
Paraprofessional Special Educator, 07/2019 to 03/2020
Ascension (System Office)Wichita, KS,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Provided students with personalized educational, behavioral and emotional support.
  • Met with parents about student needs to garner additional support.
  • Completed documentation on student behaviors, interventions and results.
  • Evaluated individual student needs, including academic and social situations to address challenges and goals.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
Security Guard, 06/2018 to 03/2019
Forward Air SolutionsGrapevine, TX,
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Called police and fire departments during emergency situations, administering first aid and CPR until arrival.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Collaborated with local law enforcement agencies to support criminal investigations.
Front Desk Receptionist, 06/2018 to 01/2019
Democracy Preparatory Charter SchoolCity, STATE,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Monitored reservations to track incoming parties and special events.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Worked with operation manager and students coordinators to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Managed all front desk operations for busy high-volume hotel.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Education and Training
Bachelor of Science: Human Services, Expected in 05/2018
Southern Vermont College - Bennington, VT
GPA:

A Bachelor of Science in Human Services program can teach students how to interact with clients and run various types of human services programs. These programs might feature concentrations in areas such as social psychology, child psychology or psychological disorders.

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Resume Overview

School Attended

  • Southern Vermont College

Job Titles Held:

  • Security Guard
  • Paraprofessional Special Educator
  • Security Guard
  • Front Desk Receptionist

Degrees

  • Bachelor of Science

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