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Security Guard Resume Example

Resume Score: 80%

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SECURITY GUARD
Summary

Hardworking and reliable worker with strong ability in get the job done and well. Offering determination, positivity and professionalism. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Reliability
  • Vigilant and watchful
  • Criminal law understanding
  • Security procedures knowledge
  • Customer Service
  • Relationship Development
  • Team Building
  • Inventory Management
  • Safety inspections
  • Organization
  • Problem Resolution
  • Business Operations
  • Product Pick
  • Supervision
  • Communications
  • Business developement
  • Sales and marketing strategies
  • Client presentations
  • Lifting [Number] pounds
  • Workplace safety
  • Production experience
  • Cleaning practices
  • Product packaging
  • Finish trimming skills
  • Hand tools knowledge
Experience
01/2018 to Current
Security GuardSNS Security － Los Angeles, CA
  • Detected emergency situations using [Type] equipment, through keen listening and close observation to respond appropriately to alarms.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Monitored premises and recorded all activity in daily officer report for submission to [Job Title] at close of shift.
  • Immediately reported safety hazards including [Type], [Type] and [Type] to [Job title] for remediation instructions.
  • Monitored access control systems, including CCTV systems for nefarious activities such as theft and [Type].
  • Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Patrolled [Type] facility every [Timeframe] to look for suspicious activities.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Reviewed proper functioning of [Type] and [Type] equipment by completing preventive maintenance requirements.
04/2010 to Current
Delivery DriverColorMedia Co. － Bell Gardens, CA
  • Completed order forms and collected payments to keep customer accounts current.
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Collected and tracked customer payments to meet financial demands.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Went [Number] days operating motor vehicles without accident.
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Maintained solid connections with established customers to promote new products.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Exceeded productivity goals by [Number]% through effective routing and planning.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Loaded and unloaded merchandise at stores and vendor locations.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Resolved customer problems and complaints effectively by [Action].
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Increased sales [Number]% by determining customer needs and offering specific desirable items.
01/2009 to Current
SalesmanSelf Employed － Los Angeles, CA
  • Calculated total costs for service delivery, including production, delivery and installation requirements.
  • Negotiated prices and set up contracts to finalize [Product or Service] agreements.
  • Generated more than [Number] leads per week and pursued opportunities to set up appointments and convert prospects into new customers.
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Educated customers on product and service offerings.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended optimal merchandise based on customer needs and desires.
  • Recommended merchandise to customers based on needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
Education and Training
04/2010
High School DiplomaJohn Glenn High School － Norwalk, CA
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Resume Overview

Companies Worked For:

  • SNS Security
  • ColorMedia Co.
  • Self Employed

School Attended

  • John Glenn High School

Job Titles Held:

  • Security Guard
  • Delivery Driver
  • Salesman

Degrees

  • High School Diploma

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