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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Skilled Class D Security Guard offering over 3 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Safety-conscious Security Guard with excellent communication skills and eye for detail. Physically dexterous with ability to monitor premises through advanced security cameras. Adept at handling and resolving conflicts professionally. Defensive Security Guard with in-depth knowledge of Florida law and order. Capable of working flexible hours and in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Talented Security Guard offering 3 years of security experience, including conducting building patrols, maintaining entrance and exit security and keeping visitors under constant observations.

Skills
  • Physical stamina
  • Security operations experience
  • Security camera monitoring
  • Dispatch
  • Legible report writing
  • Wireless technology
  • Safety and security
  • Keen observer
  • Surveillance
  • Work ethic
  • Crime Prevention
  • Communication skills
  • English fluency
  • Microsoft Office
  • Customer Service
  • Emergency Response
  • Punctuality
  • Reporting skills
  • Emergency awareness
  • Interpreting procedures and instructions
  • Verbal and written communication
Work History
01/2020 to Current
Security Guard Borden Dairy Knoxville, TN,
  • Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises.
  • Responded quickly to emergency situations, typically within 5 minutes of alarm sounding to assess and deflect issues.
  • Triaged problems quickly, providing precise and clear information while working under minimum supervision.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including Smart Pss cameras.
  • Completed DAR reports by recording observations and occurrences.
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
  • Analyzed and produced course-of-action reports and escalated issues to management when necessary.
  • Operated Dwelling Live System detecting devices to screen individuals prior to entrance to facility.
  • Completed full building and grounds patrols every 2 hours to spot and investigate concerns.
  • Inspected and adjusted security systems, equipment and machinery to gain better overall coverage of parking lots and interior and exterior of buildings.
  • Remained flexible in rapidly changing environments and adapted to developing situations.
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Maintained composure and professionalism while screening visitors during high volume periods.
  • Prepared regular written logs and incident report at close of each shift for distribution to Security Guard.
  • Provided excellent service to guests and employees.
  • Checked identification of all persons entering and exiting facility.
  • Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
  • Resolved complaints and issues involving both guests and employees.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Checked and verified photo identification prior to granting facility access.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
10/2011 to Current
Culinary Worker Asrc Federal Holding Company Warner Robins Afb, GA,
  • Evaluated food for quality, quantity, and temperature to determine proper preparation and portioning.
  • Discussed requisition of supplies and equipment needed for timely delivery of services with management.
  • Assisted in arrangement of dining area and food service equipment to increase workflow efficiency.
  • Completed workstation set up and break down and disposed of leftover food adhering to policy and standards.
  • Prepared recipes with sizing for meats, starches, and sauces.
  • Organized foods in sanitary storage areas and monitored proper temperature to prevent spoilage.
  • Mentored new workers in food preparation, sanitation, and safety procedures.
  • Inspected and cleaned equipment, kitchen appliances, and work area for functional operations.
  • Operated kitchen utensils and equipment to prepare soups, salads, and desserts.
  • Cooked specific quantity of food items based on projection and menu items.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Maintained composure and work quality while under stress.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Ensured proper handling and preservation methods while packaging and storing food products.
  • Inspected equipment such as refrigerators and warming lamps as often as possible to check compliance with safe operating levels.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Supported waitstaff and other team members in completing tasks.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
08/2009 to 03/2019
Stock Merchandiser Kmart City, STATE,
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Supported promotional plans by updating signage with price changes.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Stocked merchandise everyday, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Greeted customers and directed to requested products.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Assessed shelves in Health and Beauty department to determine which items to replenish or reorder.
  • Blocked and faced products on displays and shelves in accordance with company policy.
Education
Expected in
:
S.D Spady Elementary - Delray Beach, FL,
GPA:
Expected in
:
Spanish River Community High School - Boca Raton, FL
GPA:
Expected in 03/2020
High School Diploma:
Keystone National High School - Miami, FL,
GPA:
Expected in
:
Boca Raton Middle School - Boca Raton, FL,
GPA:

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Resume Overview

School Attended

  • S.D Spady Elementary
  • Spanish River Community High School
  • Keystone National High School
  • Boca Raton Middle School

Job Titles Held:

  • Security Guard
  • Culinary Worker
  • Stock Merchandiser

Degrees

  • High School Diploma

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