LiveCareer-Resume

security guard resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills. Versatile leader with three years of experience instructing students and supporting lead teachers. Highly skilled at reinforcing lesson information, tutoring, enforcing rules and preparing materials. Team player well-versed in coordinating with teacher and carrying out established lesson plans and activities. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Skills
  • Premises surveillance
  • Vigilant and watchful
  • Criminal law understanding
  • First aid certified
  • Firearms expertise
  • Shift checklists
  • Display setup
  • Opening and closing procedures
  • Cash transactions
  • Conflict management
  • Effective planning
  • Hospitality services
  • Administrative skills
  • Keenness of insight
  • Listening skills
  • Employee training
  • Leadership development
  • Building brand awareness
  • Tutoring students
  • Setting up activities
  • Classroom support
  • One-on-one and small group instruction
  • Differentiated instruction
  • Stress management
  • Maintaining safe environments
  • Behavior modeling
  • Training & Development
  • Decision-making
  • Leadership
  • Goal-oriented
  • Teambuilding
  • Multitasking
  • Active listening
Experience
Security Guard, 02/2020 - Current
City Of Austin, Tx Austin, TX,
  • Provide visibility and watch equipment that is not in use
  • Check in with supervisor hourly
  • Report any suspicious activity.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Responded to and thoroughly investigated reported incidents to protect company assets.
Supervisor, 07/2018 - 05/2020
Lsi Industries Cincinnati, OH,
  • Make sure all fellows(members of the program) were in classrooms assisting the students as needed as well as assisting the teachers
  • Overlook timesheets to ensure proper payroll
  • Meet with school leaders to discuss ways to improve situations on both sides as well as speak on the fellows experience., all workers on front end, make sure lunch are taken at the proper time, ensure customer satisfaction, handle money, and assist managers in any way.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Complied with company policies, objectives and communication goals.
  • Coached and mentored 15 staff members through constructive feedback to develop long-term career goals.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
Front End Supervisor, 05/2017 - 01/2020
Best Buy Coon Rapids, MN,
  • Supervisor all workers on front end, make sure lunch are taken at the proper time, ensure customer satisfaction, handle money, and assist managers in any way.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
  • Controlled cash movements and department expenses to maintain budgetary goals.
Front End Supervisor, 07/2015 - 04/2017
Best Buy Cranberry, PA,
  • Supervisor all workers on front end, make sure lunch are taken at the proper time, ensure customer satisfaction, handle money, and assist managers in any way.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
  • Controlled cash movements and department expenses to maintain budgetary goals.
Education and Training
: , Expected in 05/2022
-
Southern University At New Orleans - New Orleans, LA
GPA:
Status -
High School Diploma: , Expected in 05/2015
-
Sophie B. Wright - New Orleans, LA,
GPA:
Status -

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Resume Overview

School Attended

  • Southern University At New Orleans
  • Sophie B. Wright

Job Titles Held:

  • Security Guard
  • Supervisor
  • Front End Supervisor
  • Front End Supervisor

Degrees

  • High School Diploma

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