Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Protective Security Guard with over six months of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices.
Skills
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Experience
Security Guard, 08/2021 - Current
Chumash Casino – Santa Ynez, CA,
Chumash Casino – Santa Ynez, CA,
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Investigated reported incidents to protect company assets.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Guarded restricted areas to prevent unauthorized entry.
- Trained new security officers on safety protocols and company standards.
- Recorded required data for incident reports and files quickly and accurately.
- Wrote detailed reports regarding daily security activities and notable incidents.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Assessed fire detectors and alarm systems to prevent and address issues.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Ran routine security checks, suggesting improvements as necessary.
Receptionist, 10/2019 - 08/2022
Arbor Terrace Sudley Manor – Manassas, VA,
Arbor Terrace Sudley Manor – Manassas, VA,
- Scheduled and confirmed appointments.
- Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
- Made travel arrangements and reservations.
- Scheduled meetings and meeting rooms for internal personnel, partners and clients.
- Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
- Processed and prepared memos, correspondence, travel vouchers and other documents, routing to appropriate personnel.
- Screened visitors and directed to specific location for office safety.
- Answered and directed incoming calls using multi-line telephone system.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Cashier , 09/2019 - 02/2021
Tommy Bahama – Schaumburg, IL,
Tommy Bahama – Schaumburg, IL,
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected store products for damage and obtained item replacements for customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Processed refunds for worn, damaged, and broken merchandise.
- Disseminated information to customers regarding account updates, new service additions, and promotional offers.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
Receptionist, 12/2016 - 09/2019
Arbor Terrace Sudley Manor – Manassas, VA,
Arbor Terrace Sudley Manor – Manassas, VA,
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Managed more than 50 incoming calls per day.
- Maintained financial records to verify timely clearance of credit and debit activities.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered office phone and emails to schedule appointments, answer questions, and document information.
Education and Training
High School Diploma: , Expected in 05/2015
Valley Vista High School - Surprise, AZ
Valley Vista High School - Surprise, AZ
Certifications
- [Unarmed guard card],
- [Allied Universal protection services ] - [Allied Universal protection services] - [2021]
- [Cpr license], [Allied universal ] - [2021]
- [Crisis prevention card], [NCI] - [2021]
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