Security Gaurd Field Coordinator resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic multitasker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of basic computer programs, stocking products using RF guns, assisting customers and maintaining a clean workspace. Motivated to learn and grow in a fast-paced work environment.

  • Business operations
  • Relationship development
  • Team management
  • Problem resolution
Work History
Security Gaurd/Field Coordinator , 06/2019 - Current
Petco Veradale, WA,
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Merchandise Manager , 07/2017 - 04/2019
Ikea North America Services, Llc Baytown, TX,
  • Updated pricing and signage to complete product displays and educate customers.
  • Oversaw inventory counts each week to maintain stock records and account
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked shelves to match planogram images and instructions.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Greeted customers and directed to requested products.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Supported promotional plans by updating signage with price changes.
  • Used hand scanners and computer tracking systems to update merchandise locations.
  • Added inventory to shelves, racks, bins and displays according to restocking procedures.
  • Performed section resets to match new planograms.
  • Added price tags, adjusted signage and built displays.
  • Cleaned and organized sales and stock areas.
  • Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
  • Hauled items from stock room using pallet jack and u-boats, and placed on correct store shelves.
  • Checked inventory and selected products from specific locations based upon customer orders and availability.
  • Unloaded deliveries from trucks in prompt fashion.
  • Performed daily checklists throughout facilities, including cleaning floors, bathroom, and stock room, collecting trash and compacting cardboard.
Customer Experience Manager, 07/2017 - 04/2019
Michaels Arts & Crafts City, STATE,
  • Performed duties and provided service in accordance with established operating procedures and compay policies.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Developed new employees and on-going performance assessment of current employees.
  • Delegated tasks to team members.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Coordinated schedules and timelines for all events.
Co-Owner/Manager, 12/2002 - 07/2017
Pomodoro Pizza Inc City, STATE,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Recruited, hired and trained personnel.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Prepared for and executed new menu implementations.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Managed employees throughout preparation and service of meals per day.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each week.
  • Orchestrated positive customer experiences at all stages by overseeing every area of restaurant operations.
High School Diploma: College Preparation , Expected in
Homeschool Academy - Catasauqua, Pa,
Associate of Applied Science: Interior Design, Expected in 05/2012
Northampton Community College - Bethlehem, PA

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Resume Overview

School Attended

  • Homeschool Academy
  • Northampton Community College

Job Titles Held:

  • Security Gaurd/Field Coordinator
  • Merchandise Manager
  • Customer Experience Manager
  • Co-Owner/Manager


  • High School Diploma
  • Associate of Applied Science

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