Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee pursuing employment options where good customer service and positive attitude will make a difference.
Skills
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Experience
01/2022 to 01/2022 Security Fire Protection Matt Cato | City, STATE,
- Composed detailed investigation notes, compiled interview documentation, collected inspection reports and organized additional relevant documents for recordkeeping throughout investigations.
05/2021 to 12/2021 Burger King Wendy | City, STATE,
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Followed company safety standards for food quality and sanitation procedures.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Recorded customer orders and communicated clearly to confirm each order.
- Quickly and efficiently processed payments and made accurate change.
- Verified orders and bagged items for easy transport.
- Worked with teammates and openly invited coaching from management team.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Prepared items according to written or verbal orders, working on several different orders.
- Made and served coffee, tea and fountain drinks.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Suggested additional menu items, beverages and desserts to increase sales.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
- Mastered point-of-service computer system for automated order taking.
- Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders.
- Reviewed contents on food trays to check complete order.
- Operated large-volume grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
- Served orders to customers at windows, counters and tables.
- Monitored and counted food stock and supplies to reorder on time.
- Measured ingredients required for specific food items to reduce waste.
- Promptly reported complaints to supervisor for quick, efficient resolution.
03/2021 to 08/2021 Quality Inn Ms. Sandra | City, STATE,
- Followed industry standards and manufacturer instructions to calibrate measurement tools.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Organized supplies for use based on expected customer needs.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
01/2017 to 11/2018 Temp Agency Matt And Sandra | City, STATE,
- Established and maintained good relations with customers, vendors and transport companies.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from warehouse locations.
- Recognized defective material and reported issues to management.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Staged and sorted multiple types of products for loading.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Managed warehouse system updates to increase productivity and reduce errors.
Education and Training
Expected in 04/2012 GED | Maplewood High School, Nashville, TN
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Resume Overview
School Attended
- Maplewood High School
Job Titles Held:
- Security Fire Protection
- Burger King
- Quality Inn
- Temp Agency
Degrees
- GED
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