seasonal clerk resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

To obtain an office/clerical positions in which my customer service, book keeping, clerical general office skills that will contribute to greater efficiency and productivity to the position. Flexible and hardworking with the drive to succeed.

  • Microsoft Office, Customer service-oriented
  • Invoice processing
  • Multi-line phone proficiency
  • Microsoft Office
  • Resourceful
  • Filing and data archiving
  • Strong organizational skills
  • Adaptive team player

Microsoft Word, Excel,

Team leadership

Excellent research skills

Critical thinker

Organizational planning

Customer service-oriented

Multi-line phone proficiency

Certified in 10-key


  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Investigated and analyzed client complaints to identify and resolve issues.
Seasonal Clerk, 04/2014 to Current
Albertsons CompaniesFranklin, MA,
  • Receive, research answer information/ referral request from state wide telephone calls and department staffs.
  • clarify nature of inquiry, research resources, provide requesters and appropriate information verbally or written correspondence. enter data from calls into Resource Center's database
  • Compile publications for shipment from packaging lists from database: ensure proper shipping instructions.
  • Maintain clearinghouse inventory, check materials received, replenish stock on shelves from warehouse.
  • Enter publications into data base for inventory tracking reports; collect, compile, review and organize information and services by providing assistance to customers through recommendation research and reference materials for resource center collections.
Massage Therapist, 01/2010 to 03/2013
Premise HealthMoonville, SC,
  • Ability to offer a variety of massage treatments
  • Excellent verbal communication and customer service.
  • positive attitude, enthusiastic, determine, and very helpful.
  • Maintained complete knowledge also comply with department policy, rules and regulations.
  • Observe clients reaction during massage and targeting points that needs to be treated.
  • Keep inventory up to date and make sure tasks are done such as cleaning spa, washing towels, and maintaining a relaxing mutual feel as welcoming clients.
Medical file clerk, 05/2008 to 06/2009
Kohl WholesaleMoberly, MO,
  • General charting/Filing documents into charts
  • General maintenance of charts and creating new charts
  • Distribution and filing back charts as needed
  • Sorting and distribution faxes as they were received
  • Scanning documents into electronic medical records
  • Maintain filed documents over 30,000 open patience on chart
Customer Service , 03/2007 to 04/2008
Los Angeles CountyLos Angeles, CA,
  • Ensure accurate eligibility records line of business
  • Enter system eligibility data on daily basis, including new enrollee's, changes, and cancellations
  • Reconciles group eligibility report monthly statements
  • Research information on subscribers to resolve problems and disputes
  • Maintained quality and production standard outlined by department
  • Typing 35 wpm and picking up multiple phone lines
Sandwich Creator, 09/2006 to 11/2007
KrogerConifer, CO,
  • Promoted restaurant sales growth and profits
  • trained restaurant workforce
  • Exhibited and trained employees with a focused attitude
  • Executed merchandising and operational programs
  • Maintained high quality standards for food preparations
  • Cleanliness of restaurant and ensure good customer service
Cashier , 02/2003 to 02/2005
Togo'/Baskin RobinsCity, STATE,
  • Customer service with food preparation service.
  • Take phone orders and fill them along with catering sandwiches
  • Always make sure orders are correct and detailed with customers
  • Perform opening procedures and take inventory
  • Performing cashiering function for new co-workers
  • Opening and closing store, also make sure everything is clean
Courtesy clerk , 09/2001 to 10/2002
Raley'sCity, STATE,
  • Checking prices for other employees and customer's
  • Obtained bags and paper towels supplies?paper bags at customer request
  • Volunteered to provide well-mannered customer service by greeting, smiling thanking and bag or wrap purchases along with carry out groceries for customers
  • Replaced damaged or unwanted goods, removed/replaced signs and price tags
  • Demonstrated to transport shopping carts to the appropriate areas
  • Performed cleaning of the store, lunch areas and restrooms
  • Assisted customers by obtaining items from shelves, freezers, coolers, containers, or direct them to appropriate location of item
Diploma: , Expected in 2002
Jefferson High School - Sacramento, Ca

couponing, dancing, web sawy, cooking, collecting stamps, reading books, traveling, skating, face painting, art, camping, hair coloring


Ability to translate English to Cantonese, Typing 35 wpm, highly motivated working with others, perform highest level customer service, positive attitude, ability to multi task, 10 key, data entry, Internet research, Microsoft Excel, Micro soft outlook, Micro soft word, Telephone skills, great organizational skills, Shipping and receiving, customer service, data entry, email, filing, customer satisfaction, office experience, performs well during stressful situations while handling variety of task and personalities.

Additional Information
  • Volunteer/Mentor (Max Baer Park) Sacramento, Ca Read stories for kids Tutored children in reading and writing, organized/planned activities, communicated with children, answered questions and provided guidance, encouragement, participation and motivation

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Resume Overview

School Attended

  • Jefferson High School

Job Titles Held:

  • Seasonal Clerk
  • Massage Therapist
  • Medical file clerk
  • Customer Service
  • Sandwich Creator
  • Cashier
  • Courtesy clerk


  • Diploma

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