Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Hardworking and reliable Screen Printer with strong ability in printing and order fulfilment. Offering communication, clenliness and timeliness. Highly organized, proactive and punctual with team-oriented mentality. Pharmacy Trainee with talent for helping customers and dispensing medications. Strong knowledge of over the couter items and reconsituting medications. Communicative and team-oriented with proficiency in POS computer systems. Proven history of fostering drive and initiative to meet team, individual and management objectives.

  • Color matching expert
  • Heat pressing understanding
  • Manual and automatic press
  • Embroidery machine operation
11/2017 to Current
Screen Printer Forms And Surfaces Cleveland, OH,
  • Mixed ink for correct color viscosity and tested mixes for temperature.
  • Inspected and repaired printing and design equipment.
  • Monitored time and performance standards and reduced waste and spoilage during run mode.
  • Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
06/2016 to 11/2017
Pharmacy Technician Trainee Southeast Alaska Regional Health Consortium Angoon, AK,
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Compiled customer demographic, allergy and medical history background.
  • Interpreted and processed medication orders under supervision of the pharmacy director.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Maintained accurate inventory of medications.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted patients in finding over-the-counter solutions to aid minor health issues.
  • Handled over 1,000 daily dispenses of prescriptions.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Supported pharmacist in preparing 1,000 prescriptions daily.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Answered customer questions regarding medication.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Restocked shelves and prepared expired drugs for return.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Dispensed approximately 1,000 prescriptions daily.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
04/2015 to 05/2017
Coffee Barista Coborn's Saint Joseph, MN,
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained highest standards of conduct and service to support company reputation.
  • Prepared more than 150 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Greeted guests with pleasant smile and superior customer service.
  • Received and accurately processed customer payments.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Ordered, received and stocked supplies and retail products.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Managed morning rush of over 200 customers daily with efficient, levelheaded customer service.
  • Weighed, ground and packed coffee per customer orders.
  • Greeted over 200 customers daily, answered questions and recommended drinks and pastries.
  • Performed minor maintenance and repairs on dairy and coffee equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Listened to customer desires and needs to recommend optimal products.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Checked temperatures of freezers, refrigerators and heating equipment on morning basis.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Managed 4-5 team members, including scheduling, training and conflict resolution.
  • Resolved customer disputes with tact and professionalism.
Education and Training
Expected in 06/2014
High School Diploma:
Rutland Senior High School - Rutland, VT
Expected in 06/2013
: Child Care Serves
Stafford Technical Center - Rutland, VT,

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School Attended

  • Rutland Senior High School
  • Stafford Technical Center

Job Titles Held:

  • Screen Printer
  • Pharmacy Technician Trainee
  • Coffee Barista


  • High School Diploma

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