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school age annex youth program assistant resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly motivated college graduate seeking the next challenging opportunity to expand skills and professional experience. Adept at leveraging advanced communicative and interpersonal skills to interact with diverse individuals and groups at all organizational levels. 5+ years of dedicated customer service and high yielded leadership to ensure success and learning opportunities.

Education and Training
California State University Dominguez Hills Carson, CA, Expected in 05/2022 Bachelor of Arts : Psychology - GPA :
Antelope Valley College Lancaster, CA Expected in 12/2019 Associates of Art : Psychology - GPA :
Pete Knight High School , Expected in 06/2016 Graduate : - GPA :
Skills
  • Fluent in Spanish
  • Excellent customer service
  • Strong Work Ethic and Dependable
  • Organizational and Planning Skills
  • Collaborative and Team-Oriented
  • First Aid and CPR
  • Computer and Microsoft Office Skills
  • Conflict Resolution
  • Calm and Professional Under Pressure
  • Multitasking and Prioritization
  • Willingness to Learn
  • Money Handling
  • Relationship Building
  • Effective and Professional Communication
  • Time Management
  • Friendly and Patient
  • Collaborative Team Player
Experience
Shakopee Mdewakanton Sioux Community - School Age Annex Youth Program Assistant
Prior Lake, MN, 06/2020 - Current
  • Provides supervision, oversight and accountability for program participants in compliance with local policies, guidance, and standards.
  • Serve as a Child and Youth Program Assistant (CYPA) in one or more child and youth programs accountable for the whereabouts and safety of children in my care.
  • Prepare and implement activities and special events that meet the physical, social, emotional and cognitive needs of children and youth.
  • Instructs and leads planned and spontaneous program activities that secure skills needed to succeed as children and adults.
  • Assist children and youth with special projects, home work and life skills to establish fundamental techniques for their futures.
  • Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth and adults.
  • Used active listening to collaborate and communicate with children, fellow personnel and parents.
  • Improved operations by working with team members and youth to find problems and solutions to ensure safety and interest.
Virginia Community College System - Cashier
Culpeper, VA, 01/2018 - 02/2020
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Antelope Valley College - Computer Lab Technician
City, STATE, 01/2019 - 11/2019
  • Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Trained users to operate and manage hardware and software.
  • Identified hardware issues caused by component failures using approved diagnostic tools.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.
  • Installed computers and other devices individually and across networks, testing connections to support proper functioning.
  • Diagnosed and determined system issues to route for repair.
  • Served as network administrator by creating accounts and managing permissions for users.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
Antelope Valley College - Photography Tech
City, STATE, 08/2017 - 01/2019
  • Installed and selected screens and filters in-camera to produce desired effects.
  • Helped prepare sets and set up equipment for in-studio filming.
  • Collaborated with specialists, producers and designers to produce original video content.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Organized client contracts, records and reports to strengthen traceability.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Set up and activated customer accounts.
Antelope Valley College - Art Gallery Supervisor
City, STATE, 08/2016 - 08/2017
  • Assisted with exhibition set up in event spaces, displaying art pieces to be aesthetically pleasing and well-lit for best viewing.
  • Promoted gallery events and shared information on online social media sites.
  • Confirmed event schedules with artists, vendors, clients and visitors.
  • Coordinated mailing of invitations and development of marketing collateral to publicize events at art gallery.
  • Set up exhibition and event spaces to install pieces for display.
  • Discussed philosophy of gallery, educating visitors on roster of artists and objective of illustrations.
  • Acted as liaison between artists and gallery facilitators.
  • Managed art gallery's information technology and computer systems to monitor event communication and advertisements.
  • Attended networking and creative events to identify new talent and artistic works in local community.

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Resume Overview

School Attended

  • California State University Dominguez Hills
  • Antelope Valley College
  • Pete Knight High School

Job Titles Held:

  • School Age Annex Youth Program Assistant
  • Cashier
  • Computer Lab Technician
  • Photography Tech
  • Art Gallery Supervisor

Degrees

  • Bachelor of Arts
  • Associates of Art
  • Graduate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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