LiveCareer-Resume

scheduling coordinator resume example with 10+ years of experience

Jessica
Claire
Sales And Service Lead
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Goal-oriented Sales Service Representative equipped with strong customer relations and inventory management skills. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced environment.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • P>Product and service sales
  • Till counting
  • Store opening and closing
  • Customer Service
  • MS Office
  • PLOrganization and Time management
  • Good telephone etiquette
  • Self-motivated professional
  • Flexible & Adaptable
  • Multitasking abilities
  • Critical Thinking
  • Customer Support
  • Calendar Coordination
  • Operational Requirements
  • Team Management
  • Data Entry
  • Interpersonal Relationships
  • Teamwork and Collaboration
  • Medical Terminology
  • Schedule Management
  • Service Scheduling
  • Reminder Calls
  • High-Volume Environments
  • Confidence and Drive
  • Administrative Duties
  • Friendly and Relatable
Education
Corona High School Corona, CA Expected in High School Diploma : - GPA :
Work History
Bay Home And Window - Scheduling Coordinator
San Jose, CA, 06/2022 - Current
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Set up interpreting appointments with customers.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
  • Handled incoming calls, transfers, and conference calls.
  • Implemented computer skills through Excel, Interpreter Intelligence, and Google Drive management.
  • Provided excellent customer service to incoming account holders as well as staff and freelance interpreters.
Ace Hardware - Sales and Service Team Leader
San Angelo, TX, 10/2014 - 06/2022
  • Drove team revenue totals by bringing in top sales numbers.
  • Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
  • Researched client requests to create best possible solutions for diverse needs.
  • Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
  • Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
  • Completed daily outbound calls, up to 2 hours per day.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built relationships with customers and community to promote long term business growth.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Worked independently with minimal supervision.
  • Presented professional image consistent with Sephora’s brand values.
  • Developed, maintained and utilized diverse client base.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Employed consultative techniques, using probing questions to overcome objections and close sales.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
The Home Depot Inc - Paint Department Associate
City, STATE, 06/2012 - 10/2014
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.

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Resume Overview

School Attended

  • Corona High School

Job Titles Held:

  • Scheduling Coordinator
  • Sales and Service Team Leader
  • Paint Department Associate

Degrees

  • High School Diploma

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