Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Project Coordinator with successful & proven work ethics spanning from 10+ years of experience within the business, healthcare & financial management industry. Currently trained in Project Management and certified in SCRUM & Project Scheduling

  • Project Management
  • Business Process Modeling
  • Risk Management
  • Scrum Methodology
  • Business Analysis,
  • Change Management
  • Systems Development Life Cycle (SDLC)
  • Dynamic Systems Development Method (DSDM)
  • Requirements Gathering
  • Scope Analysis
  • Project Scheduling
  • Customer engagement and support
  • Calendar coordinator
  • Training & Development
  • Skilled in Google & Microsoft Office Suites
  • Kronos CRM and Workforce Management software
Scheduling Coordinator, 11/2019 to Current
Us Ecology, Inc.Nashville, TN,
  • Monitored workflow and schedules to ensure timely delivery.
  • Developed effective scheduling processes to achieve production objectives.
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
  • Coordinated with supervisor and manager to develop and execute production plans.
  • Managed scheduling of all procedures, appointments and surgeries for busy [Number]-bed healthcare facility.
  • Developed and updated scheduling policies covering all department activities.
  • Entered information into Kronos to update status reports.
  • Handled scheduling for $[Number] annual revenue-producing company, ensuring that every shift was adequately staffed.

HRIS Coordinator, 01/2021 to 02/2021
Lineage LogisticsEden, GA,
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.
  • Managed [Number] employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Oversaw staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Executed on-time, under-budget project management on [Type] issues for senior leadership.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Intake Coordinator, 03/2016 to 04/2018
Canopy Children's SolutionsMccomb, MS,
  • Served on the project team and designed, developed, implemented, and tested application enhancements for hospital client accounts.
  • Provided support for a project to streamline data extraction processes and implemented the Optum 360 system, which reduced data extraction time for client information from 10-minutes to 30 seconds.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Compiled physical and digital documents, charts and reports.
  • Updated group medical records and technical library to promote smooth office operations.
  • Designed, developed and implemented firmware to support embedded system product concepts.
  • Updated existing software and firmware immediately upon vendor release to mitigate risks.
  • Designed navigation
Account Executive, 05/2014 to 02/2016
Crossover HealthTolleson, AZ,
  • Managed a book of business with accounts ranging from $500K-$10M, conducted prospecting, presented services to key decision makers, and secured 10+ accounts each month
  • Cultivated and developed customer relationships to enable sustained revenue growth.
  • Managed budget forecasting, goal setting and performance reporting for all accounts.
  • Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Tracked sales and customer information and produced reports for upper management.
Education and Training
Master of Science: Information Technology Project Management, Expected in 12/2020
Wilmington University - New Castle, DE,
  • Summa cum laude graduate
  • 3.67 GPA
  • ALPHA KAPPA Honor Member
  • Completed coursework in Project Scheduling, Project Cost and Project SCRUM & Mythologies
BBA: Business Administration And Management, Expected in 05/2008
Temple University - Philadelphia, PA,
  • Minor in Marketing

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School Attended

  • Wilmington University
  • Temple University

Job Titles Held:

  • Scheduling Coordinator
  • HRIS Coordinator
  • Intake Coordinator
  • Account Executive


  • Master of Science
  • BBA

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