Project Coordinator with successful & proven work ethics spanning from 10+ years of experience within the business, healthcare & financial management industry. Currently trained in Project Management and certified in SCRUM & Project Scheduling
Skills
Project Management
Business Process Modeling
Risk Management
Scrum Methodology
Business Analysis,
Change Management
Systems Development Life Cycle (SDLC)
Dynamic Systems Development Method (DSDM)
Requirements Gathering
Scope Analysis
Project Scheduling
Customer engagement and support
Calendar coordinator
Training & Development
Skilled in Google & Microsoft Office Suites
Kronos CRM and Workforce Management software
Experience
Scheduling Coordinator, 11/2019 to Current Us Ecology, Inc. – Nashville, TN,
Monitored workflow and schedules to ensure timely delivery.
Developed effective scheduling processes to achieve production objectives.
Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
Coordinated with supervisor and manager to develop and execute production plans.
Managed scheduling of all procedures, appointments and surgeries for busy [Number]-bed healthcare facility.
Developed and updated scheduling policies covering all department activities.
Entered information into Kronos to update status reports.
Handled scheduling for $[Number] annual revenue-producing company, ensuring that every shift was adequately staffed.
HRIS Coordinator, 01/2021 to 02/2021 Lineage Logistics – Eden, GA,
Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
Supported executive decision-making by reporting on metrics and recommending actionable improvements.
Managed [Number] employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
Developed processes and metrics that supported achievement of organization's business goals.
Oversaw staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
Executed on-time, under-budget project management on [Type] issues for senior leadership.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Served on the project team and designed, developed, implemented, and tested application enhancements for hospital client accounts.
Provided support for a project to streamline data extraction processes and implemented the Optum 360 system, which reduced data extraction time for client information from 10-minutes to 30 seconds.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Conducted patient intake interviews to collect medical information and insurance details.
Compiled physical and digital documents, charts and reports.
Updated group medical records and technical library to promote smooth office operations.
Designed, developed and implemented firmware to support embedded system product concepts.
Updated existing software and firmware immediately upon vendor release to mitigate risks.
Designed navigation
Account Executive, 05/2014 to 02/2016 Crossover Health – Tolleson, AZ,
Managed a book of business with accounts ranging from $500K-$10M, conducted prospecting, presented services to key decision makers, and secured 10+ accounts each month
Cultivated and developed customer relationships to enable sustained revenue growth.
Managed budget forecasting, goal setting and performance reporting for all accounts.
Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
Tracked sales and customer information and produced reports for upper management.
Education and Training
Master of Science: Information Technology Project Management, Expected in 12/2020 Wilmington University - New Castle, DE, GPA:
Summa cum laude graduate
3.67 GPA
ALPHA KAPPA Honor Member
Completed coursework in Project Scheduling, Project Cost and Project SCRUM & Mythologies
BBA: Business Administration And Management, Expected in 05/2008 Temple University - Philadelphia, PA, GPA:
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