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Project Coordinator with successful & proven work ethics spanning from 10+ years of experience within the business, healthcare & financial management industry. Currently trained in Project Management and certified in SCRUM & Project Scheduling
- Project Management
- Business Process Modeling
- Risk Management
- Scrum Methodology
- Business Analysis,
- Change Management
- Systems Development Life Cycle (SDLC)
- Dynamic Systems Development Method (DSDM)
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- Requirements Gathering
- Scope Analysis
- Project Scheduling
- Customer engagement and support
- Calendar coordinator
- Training & Development
- Skilled in Google & Microsoft Office Suites
- Kronos CRM and Workforce Management software
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Scheduling Coordinator, 11/2019 to Current
Us Ecology, Inc. – Nashville, TN,
- Monitored workflow and schedules to ensure timely delivery.
- Developed effective scheduling processes to achieve production objectives.
- Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
- Coordinated with supervisor and manager to develop and execute production plans.
- Managed scheduling of all procedures, appointments and surgeries for busy [Number]-bed healthcare facility.
- Developed and updated scheduling policies covering all department activities.
- Entered information into Kronos to update status reports.
- Handled scheduling for $[Number] annual revenue-producing company, ensuring that every shift was adequately staffed.
HRIS Coordinator, 01/2021 to 02/2021
Lineage Logistics – Eden, GA,
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Supported executive decision-making by reporting on metrics and recommending actionable improvements.
- Managed [Number] employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
- Developed processes and metrics that supported achievement of organization's business goals.
- Oversaw staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
- Executed on-time, under-budget project management on [Type] issues for senior leadership.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Intake Coordinator, 03/2016 to 04/2018
Canopy Children's Solutions – Mccomb, MS,
- Served on the project team and designed, developed, implemented, and tested application enhancements for hospital client accounts.
- Provided support for a project to streamline data extraction processes and implemented the Optum 360 system, which reduced data extraction time for client information from 10-minutes to 30 seconds.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Conducted patient intake interviews to collect medical information and insurance details.
- Compiled physical and digital documents, charts and reports.
- Updated group medical records and technical library to promote smooth office operations.
- Designed, developed and implemented firmware to support embedded system product concepts.
- Updated existing software and firmware immediately upon vendor release to mitigate risks.
- Designed navigation
Account Executive, 05/2014 to 02/2016
Crossover Health – Tolleson, AZ,
- Managed a book of business with accounts ranging from $500K-$10M, conducted prospecting, presented services to key decision makers, and secured 10+ accounts each month
- Cultivated and developed customer relationships to enable sustained revenue growth.
- Managed budget forecasting, goal setting and performance reporting for all accounts.
- Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
- Tracked sales and customer information and produced reports for upper management.
Master of Science: Information Technology Project Management, Expected in 12/2020
Wilmington University - New Castle, DE,
GPA:
- Summa cum laude graduate
- 3.67 GPA
- ALPHA KAPPA Honor Member
- Completed coursework in Project Scheduling, Project Cost and Project SCRUM & Mythologies
BBA: Business Administration And Management, Expected in 05/2008
Temple University - Philadelphia, PA,
GPA:
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