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Scheduling Coordinator Resume Example

Resume Score: 80%

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SCHEDULING COORDINATOR
Summary

Veteran scheduling professional with a motivational and collaborative leadership style. Adept at establishing and update successful scheduling procedures covering up to [Number][Type] appointment per week.

Well-organized in keeping inventories optimized and documentation current to maximize [Area of expertise] efficiency. Excellent communication, planning and problem-solving abilities developed over [Number] years of related experience. Examined paperwork, shipments and communication to stay current on supply levels and directed requisitions to meet expected demands.

Autonomous Scheduling Coordinator with a cutting-edge approach to providing innovative scheduling n the [Type] production field. Expertise in cost analysis and reduction, strategic planning and budget development.

Organized Scheduling Coordinator with a proactive attitude regarding production scheduling coordination. [Number] years of experience working as a [Job Title] in [City]. Looking to build upon skills and learn new skills while ensuring completion of projects within the established timeframe.

Dedicated and meticulous Office Manager with over [Number] years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in [Area of expertise] and [Skill].

Helped administrative team members carry out smooth and accurate work. Highly organized multi-tasker with more than [Number] years of [Type] experience and drive to positively impact team success. Knowledgeable about enforcing company standards, employment regulations and [Industry] best practices.

Dynamic Office Manager with [Number] years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

Multitasking [Job Title] with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.

Experienced Office Manager and administration professional with [Number] years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Professional and well-grounded office team member with superior clerical skills and [Industry] expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.

Talented [Job Title] demonstrating strengths in [Area of expertise] and [Area of expertise]. Highly communicative, personable individual with skills in [Skill] and [Skill]. Fluent in [Language] and [Language]. Seeking leadership role with organization in [Industry] sector.

Enterprising [Job Title] offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Skills
  • Calendar coordination
  • Staffing assignments
  • Phone inquiries
  • Skilled in [Software]
  • Scheduling and calendar management
  • Verbal and written communication
  • Data entry
  • Public relations
  • Customer relations understanding
  • Daily therapies scheduling proficiency
  • Superb active listening
  • Multiple scheduling softwares
  • Documentation skills
Experience
Axis Therapy LLCJuly 2019 to CurrentScheduling Coordinator
Wellington, Florida
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with the company's staffing team.
  • Assign and coordinate the different disciplines of Therapists to evaluate and treat home health patients on a daily basis.
  • Contact patients daily as needed to assure that the patient is receiving the best quality of care towards progressing goals as indicated in evaluations.
  • I address all complaints when necessary and make resolutions to patient's satisfaction.
USA HOME HEALTH AGENCY May 2018 to June 2019Scheduling Coordinator
Delray Beach, FL
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with the company's management team.
  • Resolved material and manpower problems quickly and efficiently.
  • Monitored workflow and schedules to ensure timely Start of Cares on a daily basis.
  • Monitored project progress and presented status to leaders to solve productivity issues.
  • Developed effective scheduling processes to achieve production objectives in a timely manner.
  • Coordinated with case manager to develop and execute production plans as necessary.
  • Worked with delivery suppliers to maintain a steady flow of materials and tools required for the patients to meet established schedules.
  • Ensured that all patients calendars were immediately updated with changes by inputting data into the system.
  • Documented production information showing volume produced, on a weekly basis and data updated.
Coastal Home Care Solutions June 2017 to May 2018Lead Patient Care Coordinator
West Palm Beach, FL
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Utilized customer service skills and detailed operations helped supported Therapists evaluations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Earned reputation for good attendance and hard work.
  • Answered numerous calls daily for customer questions.
  • Recognized by management for providing exceptional customer service.
  • Utilized providing software to compile data gathered from various sources to maintain patients volume for care.
  • Collaborated with others to discuss new typical opportunities in generating revenue for the company.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Completed active patient report resulting in the status.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Delivered supplies to customer locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Handled all delegated tasks, including schedules and damage control.
  • Learned projects and other programs to support office needs.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved cost-savings by developing functional solutions to resolution to patients problems.
  • Educated patients and families on treatments, procedures, medications, continuing care and community resources.
  • Scheduled and confirmed patient appointments with patients and healthcare
  • Monitored daily and weekly schedules and monthly calendar obligations for [Number][Job titles].
  • Managed scheduling for [Number] staff, monitoring resource allocation to provide optimal coverage and service.
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Checked claims for errors, corrected issues and mailed out in a timely manner.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
ALIEN GUIERRAMarch 2017 to March 2018Boca Home Health
Boca Raton, FL
  • Collaborated with others to discuss new [Type] opportunities.
  • Handled all delegated tasks, including [Task] and [Task].
  • Learned [Task] and [Task] to support office needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Completed [Type] project resulting in [Result].
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Recognized by management for providing exceptional customer service.
  • Delivered [Product or Service] to customer locations.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Collaborated in development of [Type] procedures.
PROFESSIONAL THERAPY AND REHAB SERVICES May 2003 to April 2017HOME HEALTH SCHEDULING SUPERVISOR
West Palm Beach, FL
  • Handled all delegated tasks, including [Task] and [Task].
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new [Type] opportunities.
Education and Training
Baltimore City Community CollegeSome College (No Degree): English CompositionBaltimore, MD
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Resume Overview

Companies Worked For:

  • Axis Therapy LLC
  • USA HOME HEALTH AGENCY
  • Coastal Home Care Solutions
  • ALIEN GUIERRA
  • PROFESSIONAL THERAPY AND REHAB SERVICES

School Attended

  • Baltimore City Community College

Job Titles Held:

  • Scheduling Coordinator
  • Lead Patient Care Coordinator
  • Boca Home Health
  • HOME HEALTH SCHEDULING SUPERVISOR

Degrees

  • Some College (No Degree) : English Composition

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