- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Dedicated Scheduling Coordinator proudly delivering 25 years of exemplary service to deadline-driven companies. Valued employee unafraid of working hard and committed to improving administrative processes. Dedicated to keeping accurate calendars, tracking corporate projects and resolving problems.
- Calendar coordination
- Travel arrangements
- Service scheduling
- Project scheduling
- Verbal and written communication
- Customer relations understanding
- Superb active listening abilities
- Documentation skills
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- Administrative duties
- Staffing assignments
- Phone inquiries
- Time management skills
- Scheduling and calendar management
- Event coordination
- Report writing
- Data entry
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Scheduling Coordinator, 06/2021 - Current
Guardian Elder Care – Williamsport, PA,
- Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
- Set and confirmed patients appointments.
- Called patients from referral lists and scheduled
- Answered inbound calls and made outbound calls to schedule appointments
Lead Scheduling Coordinator, 04/2019 - 04/2021
Vidant Health – Edenton, NC,
- Managed schedules of team of 30 personnel to keep all shifts properly staffed.
- Monitored workflow and schedules to ensure timely delivery.
- Developed effective scheduling processes to achieve production objectives.
- Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
- Coordinated with supervisor and manager to develop and execute production plans.
- Monitored staff overtime
Unit Secretary, 03/2000 - 11/2019
Davita – Philadelphia, PA,
- Executed clerical tasks and assisted with all unit duties as directed.
- Managed unit call reception and routed calls to correct department.
- Provided patient information to facilitate timely admissions and discharges.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Answered phone calls to provide assistance, information and medical personnel access.
- Monitored unit supply levels and notified management of ordering needs.
- Retrieved physicians' paperwork, including lab test requests.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Transcribed doctors' orders, including medication and lab test requests.
- Compiled physical and digital documents, charts and reports.
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
- Drafted and distributed memos and emails for entire unit.
- Facilitated timely execution of all lab tests and medication refills.
- Managed physician calendar, including scheduling patient appointments and procedures.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
Medical Office Assistant, 03/2014 - 11/2018
Dr.Norman Jones – City, STATE,
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Maintained confidentiality of records relating to clients' treatment
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Submitted diagnosis and procedure codes for insurance companies.
- Organized and managed medical supply inventory to foster continuous availability of required items.
- Consistently informed patients of financial responsibilities prior to services being rendered.
- Recorded vital signs and medical history for [Number] patients each [Timeframe].
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Performed medical transcription duties.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Communicated with patients by phone and via written correspondence.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Printed and filed examination data records according to HIPAA patient standards.
- Sterilized medical equipment after each procedure.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Answered appointment calls to streamline office operations.
- Assisted with technical treatments and entered information within patient records and charts.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Positioned patients for optimal comfort prior to procedures.
High School Diploma: , Expected in 05/1994
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A.D. Harris High School - Panama City, FL
GPA:
: Certified Nursing , Expected in 05/1995
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Tom P Haney Technical Center - Panama City, FL
GPA:
Obtained my certified nursing assistant certificate
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