Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Scheduling Coordinator proudly delivering 25 years of exemplary service to deadline-driven companies. Valued employee unafraid of working hard and committed to improving administrative processes. Dedicated to keeping accurate calendars, tracking corporate projects and resolving problems.

  • Calendar coordination
  • Travel arrangements
  • Service scheduling
  • Project scheduling
  • Verbal and written communication
  • Customer relations understanding
  • Superb active listening abilities
  • Documentation skills
  • Administrative duties
  • Staffing assignments
  • Phone inquiries
  • Time management skills
  • Scheduling and calendar management
  • Event coordination
  • Report writing
  • Data entry
Scheduling Coordinator, 06/2021 - Current
Guardian Elder Care Williamsport, PA,
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
  • Set and confirmed patients appointments.
  • Called patients from referral lists and scheduled
  • Answered inbound calls and made outbound calls to schedule appointments
Lead Scheduling Coordinator, 04/2019 - 04/2021
Vidant Health Edenton, NC,
  • Managed schedules of team of 30 personnel to keep all shifts properly staffed.
  • Monitored workflow and schedules to ensure timely delivery.
  • Developed effective scheduling processes to achieve production objectives.
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
  • Coordinated with supervisor and manager to develop and execute production plans.
  • Monitored staff overtime
Unit Secretary, 03/2000 - 11/2019
Davita Philadelphia, PA,
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Managed unit call reception and routed calls to correct department.
  • Provided patient information to facilitate timely admissions and discharges.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Monitored unit supply levels and notified management of ordering needs.
  • Retrieved physicians' paperwork, including lab test requests.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Transcribed doctors' orders, including medication and lab test requests.
  • Compiled physical and digital documents, charts and reports.
  • Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
  • Drafted and distributed memos and emails for entire unit.
  • Facilitated timely execution of all lab tests and medication refills.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
Medical Office Assistant, 03/2014 - 11/2018
Dr.Norman Jones City, STATE,
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Maintained confidentiality of records relating to clients' treatment
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Organized and managed medical supply inventory to foster continuous availability of required items.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Performed medical transcription duties.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Communicated with patients by phone and via written correspondence.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Sterilized medical equipment after each procedure.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered appointment calls to streamline office operations.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Positioned patients for optimal comfort prior to procedures.
Education and Training
High School Diploma: , Expected in 05/1994
A.D. Harris High School - Panama City, FL
: Certified Nursing , Expected in 05/1995
Tom P Haney Technical Center - Panama City, FL

Obtained my certified nursing assistant certificate

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School Attended

  • A.D. Harris High School
  • Tom P Haney Technical Center

Job Titles Held:

  • Scheduling Coordinator
  • Lead Scheduling Coordinator
  • Unit Secretary
  • Medical Office Assistant


  • High School Diploma

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