Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of office operations. Talented communicator, planner and problem-solver offering 30+ years of experience. Proven skills in reviewing paperwork and consulting with teams to keep current on needs and meet supply demands.

Experienced in using Office word to manage the daily schedules for up to 75 Medical personnel. Exceptional team leader and analytical problem solver with solid skills in organizing work, coordinating supplies and managing records.

Well-organized Administrative professional bringing excellent multitasking abilities developed over 30 plus years of experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.

Organized and efficient administrative office supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Effective Scheduling Coordinator promoting more than 30+ years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.

  • Daily Timekeeping
  • Filing
  • Appointment Setting
  • Spreadsheets
  • Administrative Duties
  • Verbal and Written Communication
  • Medical Records Management
  • Insurance Knowledge
  • Home Health Care
  • Office management
  • Telephone etiquette
  • Knowledge of all types scheduling
  • Project Management
  • Mail handling
  • Scheduling Proficiency
  • Experience performing clerical duties
  • Office administration
  • Bookkeeping
  • Confidentiality requirements
  • Administrative support
  • Customer service and support
  • Staff Management
  • Budgeting
Work History
08/2013 to 07/2020 Scheduling Coordinator Hca | Brandon, FL,
  • Worked with supervisors and team members to understand staffing needs and bring levels within desired tolerances
  • Developed and implemented scheduling policies
  • Worked with manager and supervisor to plan and coordinate nursing schedules
  • Scheduled procedures, surgeries and doctor appointments for average of 80 patients per daily
  • Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to residents or internal personnel
  • Gathered employee data to develop monthly work schedules, which ensured that all departments were properly staffed for each shift
  • Developed weekly production status reports for supervisor and manager
  • Set up medical appointments with residents
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills
07/2006 to 11/2010 Front Office Manager Jekyll | Jekyll Island, GA,
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Interpreted management directives to define and document administrative staff processes
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances
  • Codified office structures and processes to promote teamwork and performance
  • Supervised and guided new employees on Assignments, and responded quickly to questions, which improved understanding of job responsibilities
  • Provided backup to front desk, stepping in to assist with various tasks whenever employee was absent or at lunch
  • Organized meetings for Staff and coordinated availability of conference rooms for participants
03/1994 to 06/2006 Proprietor Dapps Tavern | City, STATE,
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Applied human resources expertise to optimize hiring, training and performance
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency
  • Input income and expense details into Quickbooks to track business finances and address variances
  • Developed and managed relationships with vendors and suppliers
  • Devised, deployed and monitored processes to boost long-term business success and increase profits
04/1992 to 03/1996 Office Manager Medical Office William W. Wells,MD | City, STATE,
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria
  • Entered procedure codes and diagnosis codes into medical billing software
  • Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory
  • Maintained patient databases and updated information in alignment with HIPAA protocols
  • Verified benefits and worked with insurance companies to obtain payments
  • Created and implemented organizational policies and procedures
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting
  • Addressed and remedied all patient or team member issues
  • Consulted with healthcare professionals on business decisions
  • Saved costs by implementing cost-saving initiatives that addressed long-standing problems
  • Resolved customer service problems, improved operations and provided exceptional client support
Expected in 06/1973 High School Diploma | Vincentian INstitute, Albany, NY, GPA:

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School Attended

  • Vincentian INstitute

Job Titles Held:

  • Scheduling Coordinator
  • Front Office Manager
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  • Office Manager Medical Office


  • High School Diploma

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