Schedule Coordinator Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly motivated, upbeat and friendly sales and customer service representative with with a background in logistics, manufacturing, administration, and management. I have experience with OEM organizations quoting custom extrusions, bidding jobs and helping commercial customers & individual consumers reach their end goals.I also have 10 years of management and sales experience working for a fast paced marketing company.

Proficient knowledge of Quickbooks, Legrand CRM, Microsoft Office software such as Excel, Word, Access, Outlook and etc. I have worked with many business professionals and senior management of large corporations to effectively and efficiently take care of their ever growing needs. Very committed to delivering high quality results needing very little supervision. Flexible hard worker ready to learn and contribute to team success.

  • Microsoft Office proficent
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Experience with HR and Insurance
  • Creative
  • Understands grammar
  • Strong customer service background
  • Scheduling
  • Tele sales
  • OEM knowledge
  • Account development
  • Contract negotiation expertise

  • Successfully planned and executed corporate meetings, lunches and special events for groups of 100 + employees.
  • Creating a new efficient system for scheduling and tracking the status of window installations with consumers and builders.
  • Managing multiple consumer accounts.
  • Planned all meetings and travel for CEO.
  • Scheduling
  • Facilitated on-boarding of new customers by scheduling training, answering questions and processing paperwork.
  • Research
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Administration
  • Answered multiple phone lines, transferred calls to corresponding departments, filed customer records and billed accordingly.
  • Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Reporting
  • Maintained status reports to provide management with updated information for client projects.
  • Payroll Assistance
  • Assisted with payroll preparation and entered data into cumulative payroll document.
Sales/Customer Service Representative, 08/2018 to Current
Bristol Hospice Salt Lake City, UT,

Providing sales and customer service support for a quickly growing aluminum extrusion company. Duties include taking in bound customer service and sales calls, providing service to existing customers, setting up new customers, and quoting large volume custom and stock extrusions. Tracking orders with our mills to keep on task with lead times to ensure customers receive their materials in timely fashion. Over the course of working for this company I have built and maintained knowledge of evolving products and services which in turn I am able to best educate my customers and ensure they are purchasing exactly what they need for their projects. I am very meticulous in my processes to provide my customers with the best level of service.

I started with the company as the Logistics Coordinator, scheduling in bound and outbound shipments, closely working with the warehouse staff to ensure all orders were shipped out in a timely and orderly manner. I also processed invoices and payments for these orders as they ship out.

Schedule Coordinator, 07/2016 to 08/2018
Walt Disney Co. Clarksburg, WV,

Schedule and manage installations of Marvin windows and doors with consumers. Assist salesmen with projects and ensuring that their customers needs are met through out the entire process from start to finish. I also coordinate needed service to items after their installation is competed. Manage multiple contractors schedules, assign projects, and support them through the installation of the projects I assign to them. Refer finishers to consumers and manage referrals given. manage required inspections with the city inspectors the consumers reside in. Assist Operations Manager and General Manager on additional tasks needed.

Sales & Customer Service Manager/Administrative Assistant, 07/2005 to 07/2016
TRI Marketing City, STATE,

My current daily duties include daily customer support for our current customers, basic administrative duties, and generate new business, assisting returning customers, processing payments, and assisting on projects with the CEO and Office Manager. I also act as a liaison for our company with corporate heads of one of the leading insurance companies in the United States. I also travel around the country representing our company and communicating the products we can provide to insurance agents to help grow their business and retain their current customers.

Finance Manager, 07/2003 to 07/2005
Denny Hecker Automotive Group City, STATE,

Processed and approved loans and preformed final sign outs with customers in the finance office. Read credit bureaus and explained them to customers. Sold aftermarket warranties and products to customers. Processed titling paperwork.

Job Coach/Day Center Employee For Vulnerable Adults, 10/2001 to 07/2003
Chisago Lakes Achievement Center City, STATE,

I oversaw the cares of vulnerable adults in a day job type setting. Helped them perform duties for compensation and preformed needed cares and medication distribution of the consumers. Drove them to and from their living facilities to their place of work.

High School Diploma: , Expected in 1999
Frederic High School - Frederic, WI

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Resume Strength

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Resume Overview

School Attended
  • Frederic High School
Job Titles Held:
  • Sales/Customer Service Representative
  • Schedule Coordinator
  • Sales & Customer Service Manager/Administrative Assistant
  • Finance Manager
  • Job Coach/Day Center Employee For Vulnerable Adults
  • High School Diploma

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