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Scanner & Truck Loader Resume Example

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SCANNER & TRUCK LOADER
Professional Summary

Experienced Customer Service worker with over 2-3 years of experience in Fast food. Excellent reputation for resolving problems and improving customer satisfaction. I was a drive through cashier with over 2-3 years of successful experience in customer service and serving good. Recognized consistently for performance excellence and contributions to success in the fast food industry. Strengths in speed and accuracy. Well-qualified in customer service with solid record of accomplishment in analyzing, processing and securing money enforcing each rule in place for no mistakes. Technically-savvy problem-solver, project leader and system manager proficient in counting money in drawer in the beginning and end of shift and familiar with computers from working with them at Taylor Preparatory High school and still using a computer everyday as a freshman at Eastern Michigan University. I can take on challenging position dedicated to improving system operations and internal workflows.

Work History
Company Name - Scanner & Truck LoaderCity, State08/2020 - 09/2020
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Sorted items according to its destination.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient Product shipments.
Company Name - Cashier ManagerCity, State01/2020 - 08/2020
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored areas for security issues and safety hazards.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained company's visual merchandise standards through general housekeeping, including keeping the dining area clean and sanitizing at drive through.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Served needs of more than 3-5 customers in busy fast food environment.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared and submitted end-of-shift reports using Taco Bell POS software.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions.
  • Worked closely with the Store Manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Prepared beverages and filled food orders for customers.
Company Name - CashierCity, State10/2019 - 01/2020
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Prepared beverages and filled food orders for customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used POS system to enter orders, process payments, and issue receipts.
Company Name - CashierCity, State08/2018 - 09/2019
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Set up new sales displays each new food promotion and season change.
  • Prepared beverages and filled food orders for customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Skills
  • Recordkeeping skills
  • Archive management
  • Project assistance
  • Digital file organization
  • Data logging
  • Workflow coordination
  • Responsible
  • Customer service
  • Verbal and written communication
  • Leadership
  • Conflict resolution
  • Self-motivated professional
  • Good telephone etiquette
  • Teambuilding
  • Interpersonal Communication
Education
Taylor Preparatory High School
City, State
High School Diploma
  • Member of National Honors Society
Eastern Michigan University
City, State
BBA: Business Administration
  • Received Emerald Scholarship
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Resume Overview

School Attended

  • Taylor Preparatory High School
  • Eastern Michigan University

Job Titles Held:

  • Scanner & Truck Loader
  • Cashier Manager
  • Cashier

Degrees

  • High School Diploma
    BBA : Business Administration

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