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satellite installation repair equip support for hospitals in the bio med transmitter shop resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I am looking to re-enter my chosen ( or related ) field in a Tech Support capacity. I worked in 2 fields my entire adult life ( splitting up the year or occasionally years ) by jumping between the 2 fields to keep from burning out. The jobs were in 2 high stress fields that allowed me to carry parts of one over to the other. From the 80's to 1998 my main field was Emergency medical and related - covering multiple departments including 911 Ambulance ( in the Field ) and as a "Dept Float" in the Emergency Room, ICU, & Surgery . A Float is a person certified in multiple depts and sent to cover those low on personnel. The second field started as a hobby and then in 1987 became a part time job helping an old friend with a non-stop work load. It was in Technical related to television and movie production as well as Broadcast engineering. Initially it was working only in the San Francisco and outlying areas and by 97 It was my main career and being sent all over the US on many projects or shows was my responsibility. I also worked as the "Set Medic" at times and production saved money having me in a dual role. While on and prior to some projects I worked as a Project Mgr in charge of hiring and Instructing new employees in both Installation and repair of various satellite and audio systems. This was for both the Home and commercial markets. The most memorable was getting people back online in Louisiana after Katrina wiped out entire towns. I feel that my field experience in both careers improved my natural ability to communicate with people in a variety of situations and that providing Customer or Tech support service over the phone or via Chat is something I will do well in.

Highlights

Extensive Problem Solving Skills

Vast technical knowledge of satellite, cable, terrestrial Signal testing & trouble shooting.

Some Background in repair of Cell phone tower repeater equipment.

Digital ( Cable ) & Fiber Internet.

Wireless DS3. Agile Modulators.

  • Win XP Pro - Word 2007, Win 7 Pro, Data entry, Citrix System.
  • AGPtek Call center phone system
  • Proficient in using Google Chrome, IE11, Facebook, Google Mssg/Talk. Google Video chat. Goto Meeting & other Video Chat programs.
Accomplishments

Installation

  • Installed Satellite Dish and Wiring for residential and commercial construction sites often ahead-of-schedule and exceeding cust expectations.
  • Signal & low voltage Wiring for 2 way encrypted data satellite
  • Worked to meet current NFPA wire jacket codes and cust guidelines.
  • Provided Tech support to End users on Hallmark Television Project
  • One of 3 Design & install project Managers on the job and was
  • also "Loaned to Hallmark while they relocated the Studio ) was able
  • to provide the support both from home and at times abroad.
Experience
04/1989 to 10/2000
Satellite Installation/Repair - Equip Support for Hospitals in the Bio-Med Transmitter shop Sub Contractor - Pori Assoc City, STATE,
  • While working in Ems in the 80's i was trained and covered shifts in 911 Dispatch, where I learned to deal with angry and or panicking people. My time in the field and ER honed my people skills even more.
  • Worked as Technician for Communications and Satellite as well as a Bio-Med Tech for Hospital support. Pori Associates ( Sold in 2008 ) was a Bio-Medical Company initially. the owner invented a Neuro diagnostic device for hospitals with no Brain Dr. In 1986 John took over a communications company ( as he owned one in the 60s ) and offered to train and employ me while I was back in school. It soon became my new full time career as john is considered one of the top engineers in Bio-med and Communications. He taught me all facets of electronics for oiver 20 years ( he was also my neighbor ) and I was very fortunate to learn from him,. when he left the country for extended vacations I did my regular work as well as the Hosp/cust tech support he did.
  • Late 97-2004 I worked in field broadcasting running satellite uplink trucks for Networks and some major studios. This involved working directly with producers and talent ( which really teaches people skills and patience ). this included 1 year as a tech on the Presidents News team for ABC West ( Clinton era ) and once again people skills were honed even more.
Education
Expected in to to
Associate of Applied Science:
- ,
GPA:

Gen Ed-EMS- Health sciences - FF 1 & 2 82


Multiple Trade and JC for EMS and Health sciences various, CA, USA


OTJ in Broadcasting and electronics from a top Communications and electrical engineer as well as a Software Engineer.


.

Skills

Analytical skills, Data entry, help desk, Windows XP pro & 7, Word 2007, Google Chrome proficient. Problem solving skills, Project management, telephone etiquette, People Skills, Troubleshooting.

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Resume Overview

School Attended

Job Titles Held:

  • Satellite Installation/Repair - Equip Support for Hospitals in the Bio-Med Transmitter shop

Degrees

  • Associate of Applied Science

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