Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Efficient Sanitation Technician with strong history of maintaining strict cleaning and sanitation standards. Upholding daily, weekly and monthly equipment processing schedules to minimize contamination and infection risks. Devoted to safety and successful at completing orderly, high-quality work.

Knowledgeable about maintaining organized inventories and handling custodial requirements Industry buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

  • Forklift Experience, Scrubber, Etc
  • Accurate Cleaning
Work History
10/2020 to Current
Sanitation Worker Lupoli Andover, MA,
  • Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Sanitized surfaces, equipment and components using chemicals like Dry San Duo, #57, Advantis
  • Completed in-depth cleaning of machinery such as Dry San Duo to protect consumers from contamination and illness.
  • Attended to building parking lots and grounds each day to keep outside areas clean and neat.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Implemented extra protections during seasons with higher risks of infections such as flu.
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Conducted pre- and post-trip inspections and basic repairs to maintain performance levels and prevent breakdowns.
  • Maintained tight timetables and strict safety standards by smoothly dismounting and remounting trucks at each stop.
  • Dumped recyclable materials and discarded refuse at appropriate disposal sites.
04/2016 to 04/2018
Guest Service Manager Omni Hotels Broomfield, CO,
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Established internal databases and record management systems to enhance accuracy and integrity of all documentation and data.
  • Supervised team of 15 front desk agents and helped to resolve issues arising during shifts.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked closely with Managers to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
07/2012 to 11/2015
Telemarketing Sales Representative Tti, Inc. Orlando, FL,
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
  • Performed cold calling and outreach to build sales pipeline.
  • Assisted with training and orientation of new employees.
  • Displayed excellent sales skills and understanding of such skills.
  • Skilled at client management software and computer dialing.
  • Troubleshot any issues and escalated issues to proper department.
  • Answered calls, took messages and transferred calls to appropriate individuals.
  • Recorded contact information of customers and potential customers.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Answered inbound telephone calls from interested customers.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Escalated concerns or problem calls to management staff.
  • Answered questions with knowledgeable responses.
  • Set up appointments with interested customers according to schedule availability.
  • Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
  • Opened new accounts and documented personal, demographic and payment information in system.
  • Provided information about available products and services including membership details and purchase advantages.
  • Overcame objections using friendly, persuasive strategies.
Expected in 05/2012
Village Academy - 400 Sw 12th Ave Delray Beach Fl, 33444,
Expected in 05/2015
Associate In Physical Therapy: Medical Assisting
Florida Atlantic University - Boca Raton, FL

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Resume Overview

School Attended

  • Village Academy
  • Florida Atlantic University

Job Titles Held:

  • Sanitation Worker
  • Guest Service Manager
  • Telemarketing Sales Representative


  • Associate In Physical Therapy

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