Sanitation Specialist Resume Example
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SANITATION SPECIALIST
Summary
Responsible Bartender
skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
High-energy Hostess/Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests.
Skills
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Experience
03/2016 to Current
Sanitation SpecialistIpic Entertainment － Redmond , WA
- Eliminated dirt, grease and scale from metal components with alkaline bath or acid pickling chemical cleaning processes.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Organized custodial closets to easily find equipment and supplies.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Maintained machines, gauges, controls and components by monitoring and adjusting to meet specific production conditions.
04/2013 to 04/2019
Hostess Manager/Bartender Shift ManagerDominion Enterprises － Kettering , OH
- Tracked seated guests and available seating using weber
- .
- Answered telephone to provide dining information and take party reservations.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Operated cash register, collected payments and provided accurate change.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Offered preferred tables and other special accommodations to VIP customers.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Answered customers' questions about hours, seating, current wait time and other information.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Enhanced guests' experiences by fulfilling special requests during visits.
04/2013 to 05/2018
Bartender/Server Shift LeaderRed Lobster Hospitality LLC － City , STATE
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
08/2010 to 12/2015
Customer Service RepresentativeVerizon Wireless － City , STATE
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Documented conversations with customers to track requests, problems and solutions.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Created and implemented process improvements to reduce workloads and bolster callback efficiency.
- Delivered service and support to each customer, paving way for future business opportunities.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Educated customers on special pricing opportunities and company offerings.
Education and Training
05/2008
High School DiplomaRampart High School － City, State
05/2012
Associate of Arts: Business ManagementPikes Peak Community College － City, State
07/2012
Cosmetology LicensePaul Mitchell The School - Colorado Springs － City, State
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Resume Overview
School Attended
- Rampart High School
- Pikes Peak Community College
- Paul Mitchell The School - Colorado Springs
Job Titles Held:
- Sanitation Specialist
- Hostess Manager/Bartender Shift Manager
- Bartender/Server Shift Leader
- Customer Service Representative
Degrees
- High School Diploma
Associate of Arts : Business Management
Cosmetology License
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