Sanitation Crew resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
03/2020 to Current
Sanitation CrewSunset Grown – Oneida, NY,
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Washed and sanitized dirty dishes by hand and by using dishwasher.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
Alleviated [Type] conflicts among [Job title]s by actively listening and using [Skill].
Operated [Type] equipment using all manufacturer safeguards, which slashed [Type] injuries by [Number]%.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
10/2019 to 01/2020
Customer Service AssociateCrst International – Huron, OH,
Provided management with daily log report on calls, complaints, resolutions, order statuses, and escalations.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Educated customers on promotions to enhance sales.
Delivered superior client services, fostering strong rapport, retention and satisfaction.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Supported branding strategy by ensuring product displays aligned with corporate standards.
Greeted customers entering store and promoted sales or special programs.
Informed customers about special promotions and provided detailed information for various products.
Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
Modified and refined offerings and operational practices to meet changing customer requirements.
Decreased downtime by training [Number] employees on company products and sales strategy.
Demonstrated items to customers and created customer awareness, interest and sales.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Executed multiple projects efficiently, including [Task] and [Task].
Actively supported [Job Title]s and [Job Title]s by quickly responding to questions via phone and email and finding appropriate solutions to [Type] and [Type] issues.
Provided primary customer support to internal and external customers in fast-paced environment.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Advocated for customers and reported on observed areas for product or service improvement.
Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
Supported senior management in executive decision-making by drafting informative reports.
Offered advice and assistance to customers, paying attention to special needs or wants.
Processed purchases and handled payment transactions using POS system.
Skilled using cash register including processing sales discounts and refunds.
Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
Assisted with price verifications and implemented adjustments for discounts or promotions.
Developed customer service improvement initiatives that decreased customer wait times by [Number]%.
Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
Utilized exceptional communication to connect with customers, assess needs and present solutions.
Handled over [Number] calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
08/2012 to 12/2016
Machine OperatorMasterbrand Cabinets Inc. – Irvine, CA,
Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Facilitated [Action] of [Type] products by installing, maintaining, and repairing [Type] machine or [Type] equipment.
Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
Read and interpreted blueprints and schematics for work to be performed.
Operated forklifts, hoists and other material handling equipment for [Number] days without accident.
Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
Supervised preventive and corrective maintenance processes, resulting in [Result].
Education
Expected in 07/2003
High School Diploma: Luundo High School - Tanzania, GPA:
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