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salesforce solutions architect resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

A highly experienced Senior Salesforce Developer / Solutions Architect with over 5 years of experience in designing and implementing custom Salesforce solutions for diverse businesses. Possessing advanced technical skills in Apex, Mulesoft, Visualforce, LWC, as well as expertise in third-party integrations such as Salesforce CPQ and Marketing Cloud, I excel in delivering innovative, scalable, and secure solutions. With strong leadership and communication skills, I work collaboratively with stakeholders and development teams to manage complex projects from ideation to completion. My deep understanding of the Salesforce platform and ability to balance technical considerations with business needs make me a valuable asset to any organization.

Certifications
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Administrator
  • AWS Certified Solutions Architect - Associate
  • Salesforce Certified Marketing Cloud Email Specialist
  • Azure Solutions Architect Expert
Skills
  • Programming Languages: Python, Java, Apex, DataWeave, SOQL, SOSL, DML, SQL, C++, C#, HTML, HTML 5, CSS 3, JavaScript, .NET, React, Angular, Node.js, Ruby.
  • Tools: Agile, Scrum, JIRA, Confluence, DevOps, Informatica, Jitterbit, Dell Boomi, MuleSoft, Microsoft Visual Studio Code, GitHub, Git, Jenkins, Appttus, AngularJS, Bootstrap, Cogna Composer, Docusign, JQuery, AJAX, CICD, UCD, MongoDB, Tableau, Microsoft Power BI.
  • Databases: Oracle, PL/SQL, SQL, MS SQL, MS Access/Office, MySQL
  • Operation Systems: Windows, Unix/Linux, Mac OS.
  • Tech Stack: Lightning Web Components(LWC), Lightning Components, Aura, Visualforce Pages, CPQ, Mulesoft integration, Einstein Activity Capture, Einstein Analytics, Einstein AI, Force.com IDE, Salesforce DX, Lightning App Builder, Salesforce Connect, Data Loader, Service Cloud, Sales Cloud, Marketing Cloud, Commerce Cloud, Financial Services Cloud, Health Cloud, Experience Cloud, SF Analytics, AppExchange applications, Sandbox, Data Loader, Apex triggers, Apex Classes, Apex Web Services, Flows, Workflows, Approvals, Heroku, REST API, SOAP APIs, RDBMS, unit testing, version control, AWS, Microsoft Azure, Google Cloud Platform (GCP), Pardot, B2B marketing automation, Automation Studio, Journey Builder.
Experience
01/2021 to Current
Salesforce Solutions Architect Vantage Point Consulting Dallas, TX,
  • Designed and developed reusable custom Lightning Web Components (LWC) using JavaScript, HTML, and CSS to enhance the user interface and improve performance, utilizing Lightning Data Service to retrieve data from the Salesforce database.
  • Developed customized solutions on Salesforce Marketing Cloud to enhance the customer journey and drive marketing campaign success, leveraging features such as Journey Builder, Email Studio, and Mobile Studio.
  • Configured and customized the Configure-Price-Quote (CPQ) solution for a client, including creating product bundles, product features, product options, and discount schedules using Apex and Visualforce pages.
  • Designed and developed custom workflows, triggers, and Apex classes in Service and Sales Cloud to automate business processes and improve efficiency, using Apex Data Loader to manage large data volumes.
  • Developed and maintained custom Apex classes and triggers for various business requirements, including rollup triggers and batch Apex classes to manage large data volumes, utilizing SOQL and SOSL to retrieve and manipulate data.
  • Implemented continuous integration and continuous deployment (CICD) using tools like Jenkins and Salesforce DX for version control with Git and automated testing using Apex test classes and Selenium WebDriver.
  • Developed and implemented a version control strategy for a Salesforce development team, including best practices for branching, merging, and code review.
  • Integrated Salesforce with various third-party systems, including Mulesoft, Informatica Cloud, and Jitterbit, utilizing REST, SOAP APIs and web services.
  • Designed and implemented custom data migration solutions from legacy systems to Salesforce, using the Salesforce Data Loader and third-party tools such as Jitterbit and Informatica Cloud to ensure data accuracy and consistency.
  • Managed multiple Salesforce projects simultaneously, ensuring timely delivery and meeting project deadlines.
  • Utilized JIRA as a project management tool to streamline the software development lifecycle, from requirements gathering to deployment and maintenance, ensuring efficient collaboration and communication across cross-functional teams.
11/2019 to 01/2021
Senior Salesforce Engineer Fidelity Investments Willow Grove, PA,
  • Developed custom Aura components to extend the Salesforce Lightning experience and enhance user interface functionality, using Lightning Base Components and Apex
  • Configured and customized the Service and Sales Cloud solutions, including implementing custom objects, fields, and page layouts to meet their specific business requirements.
  • Developed custom reports and dashboards in Salesforce Financial Services Cloud, utilizing Salesforce Einstein Analytics to provide actionable insights to stakeholders.
  • Led the development of complex FSC functionality, such as financial account linking, investment portfolios, and loan origination processes.
  • Designed and implemented error handling solutions for Salesforce applications, utilizing Apex try-catch blocks, custom exception classes, and error logging.
  • Utilized Agile methodologies such as Scrum and Kanban to manage Salesforce projects, facilitating collaboration and communication within the development team and with stakeholders.
  • Implemented custom workflows and process automation in Salesforce Financial Services Cloud, utilizing Process Builder, Apex flows, and Apex triggers.
  • Developed and maintained technical documentation, including solution design, code comments, and user manuals, to ensure effective knowledge transfer and support.
10/2018 to 11/2019
Data Scientist Avanade Baton Rouge, LA,
  • Contributed to the development of Salesforce's data science platform and tools, by proposing new features and enhancements, and sharing knowledge and best practices with the data science community.
  • Utilized machine learning algorithms, statistical modeling, and data analysis techniques to extract insights and generate predictive models for Salesforce's clients in various industries, such as retail, finance, and healthcare.
  • Developed and deployed predictive models and recommendation engines using tools such as Python, R, and SQL, to improve customer experience and drive revenue growth.
  • Conducted exploratory data analysis and data visualization to identify patterns and trends, and to communicate complex insights to non-technical stakeholders.
  • Designed and implemented predictive models, recommendation engines, and segmentation strategies on Einstein Analytics, using algorithms such as regression, clustering, and decision trees.
Education
Expected in to to
Master of Science: Information Technology
Southern New Hampshire University - Hooksett, NH
GPA:

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Resume Overview

School Attended

  • Southern New Hampshire University

Job Titles Held:

  • Salesforce Solutions Architect
  • Senior Salesforce Engineer
  • Data Scientist

Degrees

  • Master of Science

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