• Data driven and goal oriented Salesforce professional with 8 years experience providing high-performance, systems development and programming QA support, business process improvements, team management, and client service management in the IT solutions sector.
• Detail-oriented, analytical and methodical with critical thinking to resolve project issues in fast pace environment.
• Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in diverse settings.
• Well-organized and resourceful with multitasking skills that maximize resources to achieve outstanding results.
• Excellent people management and interpersonal communication skills that bridge client business with IT solutions providers, inspire client confidence, and forge teamwork synergies with colleagues across diverse ethnicities.
1) Project Management Professional (PMP) 2014
2) Salesforce Admin Certification 2016
3) Safe Scrum Master 2018
3) AWS concepts Certificate. 2019
4) Security+ (Udemy) 2019
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