Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • 2+ Years IT experience in the CRM Platform both as Developer , Administrator & Business Analyst.
  • Expertise in Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment and maintenance of standalone.
  • Responsibilities:-
  •  Followed Agile Scrum methodology with 2weeks sprints and used JIRA to keep track of project issues, tasks and bugs.
  •  Actively involved with Business analysts, other developers, involved in enhancement of business modules using IDE, APEX classes, Triggers, Test Methods and writing SOQL queries.
  •  Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Maintaining test coverage for all the classes and triggers and supporting deployment activities.
  • Worked on various Salesforce standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects .
  • Handled the construction of client objects for SOAP based Web Service Call outs made to external legacy systems and generated VF pages to display returned data.
  •  Used Data Loader for insert, update and bulk import or export of data from S-Objects Used it to read, extract, and load data from comma separated values (CSV) files .
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Performed the roles of Admin and Developer in the organization.
  • Experience integrating salesforce with other third party applications using both REST/SOAP API.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Used Sales Force Automation Process (SAP), Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Involved in team discussions and training sessions on adapting New Lightning UI.
  • Customized existing Visualforce to align with salesforce new Lightning UI experience.
  • Used platform for developing feature rich and user-friendly Visual force pages for enhancing Sales Force UI.
  •  Used Salesforce Lightning Components for building customized components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
  • Worked on customization of visual force to have lightning experience for desktop and mobile applications.
  • Familiar with communities and Portals in salesforce in order to meet the business requirements. 

Salesforce Certified Administrator

Salesforce Certified Developer

Salesforce Certified Platform Developer I

Salesforce Certified Platform App Builder


Salesforce Classic platform, Apex Classes, Apex Triggers, VisualForce (Pages, Component ), Workflow Rules ,Validation Rules, Approvals Processes, Proces Builders, Flows, Reports, Dashboards, Territory Management 2.0, Email Services, Security Controls, Sharing Settings, SOAP API, REST API, Apex Callouts .

Salesforce Lightning Environment & Salesforce1 App:- Lightning Apps, Lightning Pages,Lightning Components

Salesforce App Exchange Apps:-Skuid, Qualtrics, Doc E-Sign,Form Assembly.

Other Programming Languages & Tools:-Java, HTML, CSS, Javascript, Eclipse IDE, Workbench, SOAP UI, Data Loader.

Integration Tools:-  Informatica Cloud, Dell Boomi Atomsphere.

Work History
09/2014 to 01/2016
Salesforce Developer Wells Fargo Bank Chesterfield, ,

02/2016 to 07/2016
Salesforce Developer/ Business Analyst Wells Fargo Bank Clackamas, ,
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Developed data architecture design to enable analysts to perform targeted customer analysis.

07/2016 to Current
Salesforce Developer First Data Inc.. City, ,

Expected in 2014
Master of Science: Electrical Engineering
Southern Illinois University - Edwardsville,
  • Graduate Assistant:-
  • Perform a variety of administrative tasks including preparation of Power Point presentations, data entry and analysis, web site development, collating marketing materials and presentations.
  • Assist a faculty member with a research project; engage in literature searches

Expected in 2011
Bachelor of Science: Electrical and Electronics Engineering
Jawaharlal Nehru Technological University -­S R Engineering College - India,
Additional Information

Nationality : India

Current Visa Status : H1B

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School Attended

  • Southern Illinois University
  • Jawaharlal Nehru Technological University -­S R Engineering College

Job Titles Held:

  • Salesforce Developer
  • Salesforce Developer/ Business Analyst
  • Salesforce Developer


  • Master of Science
  • Bachelor of Science

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