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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

1.5+ years experienced Salesforce Professional with hands on experience in every phase of Software Development Life cycle with Agile methodology involving onsite and offshore coordination. Good knowledge on the Salesforce platform Service Cloud, Sales cloud, SF Dev-Ops and Testing. Experienced in developing and executing custom applications using Apex, Visualforce, Lightning, Testing and and deploying using various deployment tools like Flosum. Experience in data migration and integration using Data Loader. Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Email Services, Approvals, Workflows, Reports, Dashboards. Good experience in designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report extractions to various formats. An effective team player who continuously seeks opportunities to master new domains and willing to work in a challenging and cross-platform environment.

Certifications

SALESFORCE certified PLATFORM DEVELOPER - I

SALESFORCE certified ADMINISTRATOR

FLOSUM certified SFDC deployment professional

Experience
12/2018 to 07/2019
Salesforce Developer Apex Systems Braintree, MA,

Salesforce Developer with the following responsibilities:

  • Refactoring, Optimization and Bulkification of triggers for multiple objects
  • Developed REST API's for Integration with Google Maps using the Google Geo Coding API
  • Developing Batch Apex to deal operations with bulk data like 40,000 records
  • Creating and maintaining custom dashboards using Einstein Analytics
  • Designed Junction objects and implemented various advanced fields like GeoLocation, Custom Formula Fields, Field Dependencies, Workflows for automated alerts, Field updates and Email generation as per Business needs
  • Configuring and using Flosum for Continuous Integration and Continuous Deployments
  • Making enhancements to the communities using Community builder
  • Automating several regular activities using Process builder
  • Developed Apex classes with Location based SOQL queries
  • Maintenance of installed managed packages
  • Creating test classes and maintaining the code coverage
  • Created multiple workflows for business automation
  • Design and document relevant system code and configurations
11/2017 to 11/2018
Salesforce Developer Apex Systems Bremerton, WA,

Salesforce Developer with the following responsibilities:
• Establishing the Integration of Salesforce with AWS using Amazon connect and CTI Adapter
• Developing several web services (REST and SOAP) for exchange of various data with AWS
• Developing Apex classes for the custom functionalities
• Developing Custom Lightning App for hosting the call center application

• Creating multiple Visual Force pages and Apex controllers for their back end activity
• Creating process builder flows and Email triggers using them
• Creating multiple Analytics dashboards for the entire system using Einstein Analytics
• Integration with mule soft for the continuous polling of data between AWS and Salesforce
• Integration with Twilio SMS for sending text messages to Mobile
• Developed chat-bots using Einstein bots for answering the FAQ's without any human intervention
• Develop Algorithms using Einstein prediction builder for offering products to the customer based on the recent transactions using AI.

07/2017 to 10/2017
Salesforce QA Intern Snester Info Services Pvt Ltd City, STATE,

• Understanding the requirements given by the client and clarify If there are any requirement gaps
• Designing the test plan, test scenarios and test cases as per the IEEE standards covering all the requirements given
• Executing the test cases designed and finding the defects and updating them in the tracking tools
• Tracking the defects every day and following as per ETA given
• Retesting the fixed defects and tracking the status accordingly

Skills

Apex Programming - Salesforce Lightning Web Components(LWC)- Salesforce Lightning(Aura) Components - SOQL/SOSL - SFDC Security/sharing - Einstein Analytics - Apex Web Services(REST and SOAP) - SFDC Data Migration -Visualforce - Validation Rules - Workflows - Apex Triggers - Salesforce Reporting and Analytics - Approval Process -Reports/Dashboards - Maven build tool - Data Loader- Workbench - VS code IDE- Force.com IDE on Eclipse

Education and Training
Expected in 05/2021
Master of Science: Computer Science
The University of Texas At Arlington - Arlington, Texas,
GPA:
Expected in 05/2019
Bachelor of Science: Computer Science
Osmania University - Hyderabad,India,
GPA:

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School Attended

  • The University of Texas At Arlington
  • Osmania University

Job Titles Held:

  • Salesforce Developer
  • Salesforce Developer
  • Salesforce QA Intern

Degrees

  • Master of Science
  • Bachelor of Science

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