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salesforce architect resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enterprise Architect with experience working with customers in Realty, Hospitality, Advertising, Technology, Healthcare, Finance and Automobile sectors. 10x Salesforce certification, CompTIA and Google certification. Skilled at analyzing process flows, suggesting business process improvements, heavy focus on simplification and scalability.


Enjoy solving complex problems in a fast-paced environment, and committed to helping companies simplify their business and IT Processes. Engaged on more than 30 Salesforce implementations at over 22 different customers.

Skills
  • Quick learner
  • Excellent communication and presentation skills
  • Saas and Paas architecture experience
  • Motivated self-starter
  • Experience working with C-Level executives
  • Focus on simplification
Work History
Senior Architect, 08/2018 - Current
Jacobs Engineering Group Inc. Kevil, KY,
  • Involved in the enterprise architecture post merger of Edelman and Financial Engines, helping define the application roadmap, analyzing business capabilities and simplifying process unification by leveraging best practices from the TOGAF framework
  • Designed an efficient prospect call back mechanism that reduced the new prospect response time from 2 days to 2 mins and led to $54M of additional asset inflow within 3 months of launch
Architect, 03/2017 - 07/2018
Widseth Smith Nolting Alexandria, MN,
  • Influenced the executives to realize the value and adopt Salesforce Financial Service Cloud, Marketing Cloud, Salesforce Inbox and popular appexchange products such as Skience and Copado
  • Increased advisor productivity, Opportunity close rates and size, prevented Lead drop-offs during handoff, resulting in 183M of additional asset inflow.
Technical Architect, 01/2014 - 02/2017
Salesforce.Com, Inc. Pittsburgh, PA,
  • Developed system architecture for enterprise grade solutions, majorly using Salesforce to meet customer needs for the Sales and Services organization
  • Frequently worked with C-Level executives and business stakeholders in making decisions around Buy vs Build, short/long term strategic roadmap, transition plans, suggesting industry best practices
  • Engaged with Pre-Sales team in providing technical assistance on RFPs and making customer presentations to close out deals
Senior Consultant, 02/2013 - 01/2014
Cognizant Technology Solutions Durham, NC,
  • Worked in multiple different roles such as Release Architect, Data Migration Lead, Integration Architect and Technical Lead. This helped me gain 360 degree work experience in various tracks of solution development
  • Experience working in various technologies such as Javascript, Apex, Visualforce, Talend, Informatica, Rest and SOAP web services.
Consultant, 01/2012 - 02/2013
Expeditors International Of Washington, Inc. Glen Burnie, MD,
  • Worked in multiple different roles such as Salesforce Developer and Release Manager
  • Experience developing in Apex, visualforce and performing Ant based deployments using salesforce metadata API.

Systems Engineer, 07/2008 - 01/2012
Home Depot Taylor, MI,
  • Worked on performance initiatives to optimize informatica, oracle queries for large volume data. Achieved performance improvements by reducing execution time by 70%
  • Worked actively on reducing case inflows of knows issues by implementing automated self correcting processes. Achieved 80% reduction in inflow cases
Certifications
  • Salesforce Application Architect
  • Salesforce Sharing and Visibility Designer
  • Salesforce Data Architecture
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant
  • Salesforce Developer I
  • Salesforce Developer II
  • Salesforce Administrator
  • Salesforce Advanced Administrator
  • Salesforce Platform App Builder
  • ComTIA Network+ Professional
  • CompTIA Security+ Professional
  • Google Deployment Specialist
,
Volunteer

American Red Cross

  • Volunteered with red-cross, spreading awareness regarding community disaster preparedness

United Way - Credit Coach

  • Volunteer Credit Coach, worked with people in financial distress, low credit score and on the verge of bankruptcy. Showing them free tools available on the internet and how best they can use them to track credit reports, credit score and other techniques to improve budgeting and savings
Education
Bachelor of Technology(equivalent to BS/BE): Information Technology, Expected in 2008
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KIIT University - Bhubaneswar, India
GPA:
Status -

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Resume Overview

School Attended

  • KIIT University

Job Titles Held:

  • Senior Architect
  • Architect
  • Technical Architect
  • Senior Consultant
  • Consultant
  • Systems Engineer

Degrees

  • Bachelor of Technology(equivalent to BS/BE)

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