Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Overview
HR Recruiter who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources management.
  • Proficient communicator
  • Recruiting and selection techniques
  • Excellent interpersonal and coaching skills
  • Professionals in Human Resources Association
  • Practiced in HRIS technologies
  • Talent assessments

  • Hiring recommendations
  • Conscientious 
  • Motivated
  • Interviewing
  • Background checks

Professional Value Offered
  • Reduced employee turnover by 10%.
  • Revamped the orientation process for all new hires, which was implemented company-wide.
  • Designed a standard exit process and interview survey that was implemented permanently.
  • Devised a successful recruiting plan for Boundless, which resulted in 7 new employees in 3 months.
08/2015 to Current Sales Recruiter Apex Systems | Monroe, NC,
  • Outbound Calls to targeted marketplace to solicit interest in Boundless.
  • Pre-qualify new prospects.
  • Perform monthly recruiting meetings with CEO, CFO and VP's on lead metrics.
  • Use LinkedIn, & other social media outlets manage recruit database and pipeline.
  • Pre-qualify all calls/interviews for management.
  • Manage communication and follow-up to recruits.
  • Manage communication from and follow-up needs for management.
  • Serve as HR backup for new hires and terminations.
  • Communicate frequently with suppliers that "endorse" Boundless manage those leads recruit leads.
  • Coordinating the creation of bi-weekly marketing emails to drive leads.
  • Follow up on leads generated from marketing communication (direct mail, etc.).
  • Manage an international source for lead generation.
  • Developed creative recruiting strategies that met anticipated staffing needs.
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
  • Developed reports on employee headcount, monthly HR reports and quarterly training reports.
  • Assisted management with presentations for business reviews and communications meetings.
  • Researched and recommended new sources for candidate recruiting.
  • Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process.
  • Maintained an accurate candidate tracking system.
  • Database: SalesForce.
09/2014 to 08/2015 Recruiting Coordinator Time Warner Cable | Duluth, GA,
  • create requisitions with appropriate screening questionnaires, build the appropriate approval workflow for a requisition, manage and ensure the proper flow of candidates through the workflow.
  • Staff for corporate positions and100 stores nationwide, working with nine District Managers (650+ employees).
  • Candidate Sourcing and Screening - conduct job advertising / posting on internal and external sites, online job boards, social media and other appropriate medium.
  • Review/screen candidate resumes.
  • Conduct resume mining from internal and external databases.
  • Interviewing - conduct initial phone screens with candidates to ensure fit for open position, coordinate interview logistics (interview team, agenda, time, location, travel, etc.), and review onsite interview feedback with the hiring manager and local HR to determine the candidate to hire.
  • Offer Creation and Delivery - build candidate offer letters, working with internal compensation group when necessary.
  • Present offers to candidates, selling company and position, and conducting the necessary negotiations to ensure a successful hire.
  • Pre-Employment Screening - administer the necessary background screens, reference checks and employment verification before completing the recruiting event.
  • Conduct New Hire Orientation Develop and update job descriptions Collaborate with hiring managers to assure the efficiency and integrity of the application, screening and selection processes.
  • Manage the organization's relationships with external recruitment agencies and their representatives, engaging their services when strategically and financially prudent, negotiating cost-effective pricing, monitoring their effectiveness and serving as a liaison among these providers, members of the HR team and the company's hiring managers.
  • Develop/Manage the organization's employee recruitment referral program.
  • Develop/Manage new hire orientation and an on-boarding program.
  • Develop/Manage hire and turnover metrics.
  • Conduct exit interviews, analyze results, suggest remedies to address concerns.
  • Assists with related special projects as needed.
  • Plans and coordinates both internal and external job fairs; coordinates all logistics and the resources needed to staff the job fairs.
  • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
  • Managed all aspects of the employee life cycle process, including on and off boarding.
  • Thoroughly explained the employee handbook during new employee orientations.
08/2013 to 05/2014 Recruiter - Assistant Operations Manager CornerStone Staffing | City, STATE,
  • Aggressively sourced, qualified, interviewed, hired & presented job offers to candidates.
  • Presented stellar candidates to client hiring managers while building & maintaining strong relationships.
  • Managed ATS, payroll, unemployment & work comp claims, turnover analysis, reference/background checks, on-boarding paperwork and new hire orientations.
  • Adept at utilizing internet recruiting sites & networking groups: LinkedIn Recruiter, Monster, CareerBuilder, Craigslist, Indeed and university job boards.
  • Responsible for employee relations including coaching, investigations, terminations and exit surveys.
  • CornerStone specializes in servicing a wide variety of industries including Office Professional, Accounting, Finance, Call Center, Healthcare, IT, Engineering, Manufacturing & Distribution as well as many others.

02/2010 to 08/2013 Sales and Administration Support Union Supply Company | City, STATE,
  • Answering a multi-line phone, receiving orders, order entry, inbound and outbound packaging, screening calls for management, billing and customer service.
  • Administrative duties such as keeping inventory of office supplies, ordering supplies, catering, scheduling meetings and at times travel with Account Managers to visit accounts.
  • Trained new hires, such as Account Managers and Customer Service Representatives.
  • Human Resource duties include recruiting, resume evaluations and prequalifying candidates.
  • Consistently completed assignments on time at high quality level resulting in perfect performance evaluation score.
  • Ranked in the 95 percentile of achieving a perfect score during yearly evaluations for the years of 2010, 2011 & 2012.
  • Trained CSRs and Account Managers during their first few weeks of arrival, and contributed to significant improvements in guest satisfaction and sales.
  • Handle 95% of problems/errors that customers run in to without needed supervision.
  • Reducing company expenses by providing a better way of managing the inner office shipments and purchasing office supplies.
  • Ran a yearly donation program for overstock items we can no longer use any more.
07/2007 to 02/2010 Sales Account Manager/Internet Sales The Vendor Guide | City, STATE,
  • Started out as Receptionist, answering an 8 line phone and composing contracts and renewal agreements.
  • Managed agreements/renewals contracts, made sure they were out in a timely manner, created renewal contracts, inbound/ outbound packages, logging in packages, keeping employees time in/out, UPS packages, screening calls for management, billing, message taking and sending inbound calls to the appropriate extension.
  • After 10 months of employment, received a promotion as the Online Customer Service Manager.
  • Managed all of the customer service phone calls regarding their online ads, making sure our clients were utilizing the site and to make sure they understood what they purchased.
  • After two months of Customer Service, was promoted to Online Sales as an Account Manager.
Expected in 2013 Associate of Arts | Business Administration Tarrant County College, Arlington, TX GPA:
3.5 GPA
Coursework in Finance and Accounting
Coursework in Business Administration and Human Resources Management
Coursework in Performance Management: Strategy, Design and Implementation
  • Sales Software:, Goldmine, DAX
  • Applicant Tracking Software: Ultipro, Tempworks, Salesforce
  • Microsoft Applications: Word, Excel, PowerPoint, Adobe

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