Service-focused, professional, and friendly team player with a knack for building productive working relationships. Also, a Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Won the Customer Service Excellency award at Publix SuperMarkets in 2007.
Processed customs duties and fees quickly to release international shipments. Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping.Operated FedEx and UPS shipping system efficiently and accurately. Received incoming shipments and reviewed contents against purchase order for accuracy.Transported goods from racks, shelves and vehicles.Worked at a rapid pace to meet tight deadlines.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
Shared product knowledge with customers while making personal recommendations, while also, demonstrating that customers come first by serving them with a sense of urgency. Maintained friendly and professional customer interactions.
Member of the Cultural Exchange Club, Broadcast Journalism, and NJROTC. In NJROTC I was in the Armed and Armed Exhibition, Academic, Physical Fitness, Orienteering teams. I also won the Bronze Medal awarded to me by the Sons of the American Revolution.
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