sales operations manager resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose,i have applied the best of myself to the task at hand. CAREER OBJECTIVE Looking for exigent career in some progressive organization where I can utilize my knowledge, skills and experience for personal motivation, excellence and organizational betterment.
  • MS Windows, 98, 2000, Xp
  • Ms Office (Excel, Word, PowerPoint)
  • Internet Surfing & E-mails.
  • An excellent Sales Manager
  • Strong analytical, Management skills, attention to detail and thoroughness.
  • Demonstrated good written and oral communication skills and the ability to multi-task in a fast-paced, team oriented environment.
  • A demonstrated ability to work independently, effective time management.
  • Ability to effectively express ideas.
Work History
Sales Operations Manager, 01/2016 to 02/2022
CommunityFarmingdale, NY,

  • Generated excellent sales for the Global Commodities Inc and made company’s profits very high
  • Provided the best Customer services & relationship management
  • Received alot of appreciation of my excellent work for Global commodities in the form of Bonuses and incentives.
  • Coordinated meetings and logistics for national sales meetings and directed and supervised team.
  • Organized promotional events and interacted with community to increase sales volume.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Increased sales by effectively training employees, closely monitoring regional and local markets and managing inventories.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Performed analysis of competition to determine strengths and weaknesses of company brands.
  • Resolved all vendor and account problems efficiently while exceeding sales quotas .
  • Monitored sales team performance.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Reduced costs through client and distributor price negotiations.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Surpassed growth targets and revenue projections by coordinating and planning product sales initiatives.
  • Identified opportunities and cultivated new business through 200 new cold calls per week.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Operations Officer, 07/2005 to 10/2015
Us Department Of TransportationVail, CO,

  • Cross selling of banking products like Life Insurance , Mutual Funds & Deposit mobilization
  • Relationship Management through priority services to the clients
  • Closing the sales deals with prospective clients
  • Providing excellent after sales services to the existing clients
  • Making monthly Balance sheet & Profit & Loss statements of bank
  • Supervising activities in the Accounts Department & treasury department
  • Conducting monthly procedures for month end closing including depreciation, prepayments, provisioning, HO and Demand products etc
  • Handling day to day treasury matters of the bank
  • Reconciling on daily basis the branch HO Treasury & Mo accounts
  • Checking monthly accruals of profit on deposit products and making relevant entries
  • Supervising monthly balancing of printed and security stationary
  • Preparing returns for Area Office, HO and SBP reporting on monthly, quarterly, semiannual and annual basis and meeting other SBP and AO/HO reporting requirements that arise from time to time
  • Making payments to internal (H.O.) and external suppliers and service providers by making relevant entries
  • Liasioning with the Area Office and the HO in Accounts related matters and following instructions communicated from the offices from time to time
  • Operating TDR module for TDR rollover
  • Assisting Manager Operations in Operations related matters such as accounts statement returns follow-up, dormant accounts, CDR and TDR balancing, Stop Payment of cheques
  • Managing total Fixed Deposit Portfolio of more than 700Million of Branch
  • Reconciliation of Branch accounts on weekly basis
  • Backup of Manager Operations Look after all the operations matters of branch in the absence of manager operations
  • Handling all the HR matters of branch for last three years
  • Inward Clearing
  • Issuance of payment order/ demand draft
  • Transfer posting
  • OBC and IBC lodgment and realization
  • Balancing of PO/DD
  • Money Gram
  • Incharge Cash Department, Supervising the tellers for smoothly payment & reciepts
  • Supervising Foreign currency transactions
  • Supervising transfer posting of tellers
  • Supervision of ATM replanishment and solving problems relating to ATM
  • Supervising online transactions of tellers
  • Handling and disbursement of fresh currency notes
  • Running the cash department according to rules & regulations of State Bank Of Pakistan
  • Handling National Prize Bonds
  • Handling utility bills transactions
  • Deposit Mobilization & Relationship Management.
Assistant IT Manager, 01/2002 to 01/2005
Four Seasons Hotels IncCity, State,
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
  • Oversaw development and implementation of improvements to support and network operations.
  • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
MBA: Finance and Marketing, Expected in 06/2007 to National College of Business Administration And Ec - Lahore,
B.A: Education, Expected in 01/2004 to University of Punjab - Lahore,
Fsc: Pre Engineering, Expected in 01/1998 to Govt Islamia College - Railway Road Lahore,

GPA: 69

BCS: Computer Science , Expected in 01/2001 to Infovision College of Computer Science - Lahore,
Matric: science, Expected in 1996 to Govt.Muslim high school - gali Lahore,

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Resume Overview

School Attended

  • National College of Business Administration And Ec
  • University of Punjab
  • Govt Islamia College
  • Infovision College of Computer Science
  • Govt.Muslim high school

Job Titles Held:

  • Sales Operations Manager
  • Operations Officer
  • Assistant IT Manager


  • MBA
  • B.A
  • Fsc
  • BCS
  • Matric

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