Sales Operations Analytics Leader resume example

· Charged by the COO to found, design, and implement a Sales Operations function. Identified and deployed solutions that led to a ~380%+ increase in win rate for competitive bids, and a ~160%+ increase in overall win rates across an international consulting business.

· Transformed the Sales & Services Organizations’ attitude toward sales data, forecasting, and Customer Relationship Management (CRM), resulting in an increased utilization rate from 30% to 99.7%.

· Redesigned, trained, deployed, and managed new sales management practices founded upon CRM, Data Visualization, Sales Templates, and in-house software that improved revenue acquisition win rates, turnover, and deal size.

· In cooperation with the VP of Consulting and the IT organization, automated critical end of year performance management processes for all staff. Reduced overhead time spent on these tasks from more than two hours to under 10 minutes per year.

· Working with CFO, developed and deployed data governance and algorithms to automate the quarterly forecasting process: reduced variance to actuals from more than $5m to less than $163k off actuals; the most accurate of all Black & Veatch portfolio of companies.

· 2019: Addition to Responsibilities- Offering Development Program

· Partnered with CTO to design, implement, train and manage transformative new process for innovation; focused on improving existing B2B offerings, and development of new offerings and solutions. Resulted in complete realignment of company around an offerings-based strategy and the entry of the company into a new market sector with a new offering within six months.

· 2020: Addition to Responsibilities- Long Term Strategic Focus Program

· Developed a proprietary methodology that resulted in unique analytical insights and facilitated clarity of company competitive position relative to established competitors and new entrants for use in strategic realignment of company and in Board of Directors presentations.

· With the VP of Sales, built upon the original Sales Operations successes by deploying further automation and software logic to reduce choke points in the sales process.

· In partnership with COO, performed the analysis and read out that prevented the company from spending more than $2.5m on software the company did not need.