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Sales Liaison/Field Service Technician Resume Example

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SALES LIAISON/FIELD SERVICE TECHNICIAN
Professional Summary

Insightful [Type] professional with outstanding background in assessing and troubleshooting issues to determine best solutions. Capable problem-solver skilled in testing equipment and reading technical information to repair electrical, mechanical and hydraulic systems to improve and restore turbine functions. Thorough in delivering quality results by following established procedures to bring wind turbines back up to maximum performance levels and with long-term functionality. Reliable worker with strong mechanical aptitude and willingness to learn. Meticulous Service Technician offering [Number] years of maintenance, troubleshooting and repair experience combined with an aptitude for [Skill]. Hardworking and thorough with a passion for developing highly effective teams by mentoring technicians through empowering leadership. Friendly and outgoing [Job Title] with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in [Area of certification]. Committed healthcare professional offering [Number] years of demonstrated success in home healthcare. Committed to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in [Area of expertise] with passion for helping others.

Skills
  • Network development
  • Merchandising expertise
  • Order processing
  • Product promotions
  • Account servicing
  • Inventory management
  • Client needs assessment
  • Relationship building
  • Communications
  • Troubleshooting problems
  • Invoicing and billing
  • Information gathering and analysis
  • Business correspondence
Work History
Sales Liaison/Field Service Technician, 11/2014 to Current
Company Name – City, State
  • Managed all on-site and off-site installation, repair, maintenance and test tasks
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems
  • Reviewed technical documentation to complete equipment maintenance and repair
  • Investigated and corrected mechanical problems with machinery such as [Type] and [Type]
  • Performed annual service visits and completed preventative maintenance on all systems
  • Installed new [Type] and [Type] equipment and explained operation and routine maintenance protocols to customers
  • Collected requirements from end-customers and business partners for product upgrades, added features and new product development
  • Completed inspections of current construction, refurbishment and repair projects
Lead Service Technician, 03/2008 to 10/2014
Company Name – City, State
  • Investigated and resolved customer complaints through [Action] to customer satisfaction
  • Corrected issues with mechanical, electrical and hydraulic systems, enhancing performance and reducing recurrence of maintenance issues
  • Read blueprints and schematics to correctly place equipment
  • Responded to service requests during and after business hours

Coffee Roaster/Barista, 04/2004 to 11/2007
Company Name – City, State
  • Prepared equipment for safe and efficient operation, including lighting ovens or roasters at correct times and levels to achieve desired temperatures
  • Identified and resolved [Type] equipment malfunctions, including jamming or spillage, and reported incidents to supervisors for further action
  • Inspected [Type] products throughout roasting process to monitor quality, identify concerns and implement immediate corrective actions
  • Recorded production data, including machine settings and amount of [Type] product processed, in company database for internal and regulatory recordkeeping requirements
  • Elevated customer loyalty by using strong [Skill] and [Skill] abilities to resolve customer problems
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Constantly expanded personal knowledge of coffee styles and varieties
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Educated coworkers and customers about new products
  • Developed and demonstrated skillful and creative latte art to engage customers
  • Controlled line and crowd with quick, efficient service
Primary Caregiver, 10/1998 to 12/2002
Company Name – City, State
  • Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Supervised daily activities and provided assistance when needed
  • Developed rapport to create safe and trusting environment for care
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Administered medication as directed by physician
  • Maintained clean, safe and well-organized patient environment
Education
Bachelor of Science: BotanyEastern Illinois University - City
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Resume Overview

School Attended

  • Eastern Illinois University

Job Titles Held:

  • Sales Liaison/Field Service Technician
  • Lead Service Technician
  • Coffee Roaster/Barista
  • Primary Caregiver

Degrees

  • Bachelor of Science : Botany

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