Sales Lead, Mod, Cash Office Clerk resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Adaptable Lead Sales Associate offers expertise in sales management and customer service. In-depth knowledge of inventory procedures and sales principles. Organized and goal-oriented team player with two years of extensive experience coordinating sales teams and supporting upper management.

  • MS Office Applications
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Lead Generation
  • Staff Training and Development
  • Time Management
  • Inventory and Stocking
  • Verbal and Written Communication
  • Sales Transaction Processing
  • Accurate Cash-Handling
  • Customer Needs Assessment
  • Positive Customer Experience
  • Financial Recordkeeping
  • Customer Relations
  • Data Entry and 10-Key
Sales Lead, MOD, Cash Office Clerk, 03/2022 - 10/2022
Vera Bradley, Inc. Indianapolis, IN,
  • Managed cash register operations using POS system and processed sales and returns.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Engaged customers and trained sales associates using strong knowledge of products and promotions.
  • Provided leadership and direction to motivate department associates.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Sales Associate, 12/2021 - 02/2022
Ridout Lumber Company Jonesboro, AR,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Trained new team members in cash register operation, stock procedures and customer services.
Administrative Assistant, 05/2021 - 08/2021
Concord Hospitality Woburn, MA,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement, as well as catering services for various functions, including sales trainings and department meetings.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Front Desk Receptionist, 08/2019 - 05/2020
Elsik High School - Floral Department City, STATE,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Completed basic bookkeeping and document filing.
  • Greeted visitors to provide information and direct to appropriate personnel.
Education and Training
Bachelor of Arts: Communication Studies, Expected in 01/2024
Texas State University - San Marcos, TX
  • [2021-2022 Semesters] - Dean's List
  • TXST Achievement Scholarship Recipient
  • 3.8 GPA
  • Additional Coursework in Business and Health Communication (Insurance)
English :
Native/ Bilingual:
Negotiated :
Spanish :
Native/ Bilingual:
Negotiated :

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Resume Overview

School Attended

  • Texas State University

Job Titles Held:

  • Sales Lead, MOD, Cash Office Clerk
  • Sales Associate
  • Administrative Assistant
  • Front Desk Receptionist


  • Bachelor of Arts

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