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Sales Director Resume Example

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SALES DIRECTOR
Summary

Skilled Sales Manager talented at improving team performance through innovative management techniques. Offers comprehensive and constructive coaching and feedback to staff to promote productivity and company loyalty.

Highlights
Strategic Planning * Relationship Building * Performance Metrics * Competitive Analysis * Team Leadership * Business Savvy * Financial Acumen * P&L/Budgeting * Process Improvements
Experience
Sales Director
July 2015 to February 2016 Skin by Natalie － Santa Clarita, Ca
  • Direct all Sales and Marketing efforts for a new mobile Esthetician business.
  • Create and implement sales strategies to produce and expand client base resulting in increased revenue.
  • Began with zero clients upon inception of business and grew to 23 clients in the first month.
  • Created a referral discount program to help increase clientele and sales.
  • Clientele and revenue have increased by an average of 31% per month in the first six months.
General Manager
May 2010 to July 2015 University of California － Los Angeles, Ca
  • Provided leadership and direction to a team of up to 120 employees, including three Managers and six Supervisors.
  • Oversaw all aspects of project management, customer interaction and marketing in a fast paced environment.
  • Major responsibilities included the prioritizing and delegating of responsibilities, and ensuring all assigned tasks were completed in a prompt and accurate manner.
  • Essential duties also included inventory and labor cost management, in order to improve upon profit and loss.
  • Decreased overtime by over 70% over the course of three years.
  • Opened new concept which directly resulted in an increase of 13% of overall sales.
  • Developed, planned and executed an 1800 person event which received rave reviews.
  • Led department in overall sales for five consecutive years.
Marketing and Sales Manager
March 2009 to April 2010 Custom Hotel － Los Angeles, Ca
  • Managed multiple outlets, with major responsibilities including inventory and labor cost management, profit and loss accountability, hiring and training of all staff.
  • Implemented inventory control policy, resulting in decrease in inventory loss by 11%.
  • Reduced monthly labor costs by 15%.
  • Planned, coordinated and managed special functions of up to 350 people.
  • Developed and implemented marketing plans which led to a 30% increase in sales.
Regional Sales Manager
November 2006 to April 2009 Omni One Appraisals － Los Angeles, Ca
  • Hired to set up the LA office and open up this new market in spite of intensive industry competition.
  • Hands-on talents in building solid client relationships, following through on business inquiries, organizing detailed presentations, handling accounts payable/receivable and maintaining accurate documentation.
  • Expanded client base by 27% within the new LA marketplace, while maintaining 100% customer retention and increasing profits by 17%.
  • Introduced a 24-hour turnaround goal on all appraisals, instead of the previous 72-hour limit.
  • Highly skilled in research, comparable analysis and sales support Continued to be utilized as a Resource Person in tracking industry trends and analyzing new business opportunities.
Senior Manager
November 2005 to November 2006 Levy Restaurants, Staples Center － Los Angeles, Ca
  • Directed all operations for four outlets, representing $13 million in annual revenue.
  • Coordinated all target marketing, promotions, advertising and public relations functions.
  • Hired, trained, motivated and supervised 140 staff and management in all menus and operating procedures.
  • Always met tight deadlines and client requirements; traveled extensively to troubleshoot and resolve complex client problems.
  • Reduced labor costs and inventory loss each month.
  • Instrumental in organizing and executing marketing campaigns and special events for customers in order to encourage loyalty and overall account development.
Manager
November 2001 to October 2005 Whiskey Creek － Mammoth Lakes, Ca
  • Oversaw all business operations with $3 million in annual revenue.
  • Coordinated cost controls, payroll, budgeting, inventory control and purchasing.
  • Hired, trained and supervised staff.
  • Drove sales increases by an average of 18% year over year, including an off-season record of 43%.
  • Gained a solid reputation for team building, creative promotions, customer satisfaction and special events planning.
  • Instituted operating standards for labor costs, stocking and quality assurance; maintained a record-breaking 73% employee retention rate.
Sales Manager
November 1999 to November 2001 Mammoth Mountain － Mammoth Lakes, Ca
  • Built and led a team of 15 guest service agents in sales and support of a wide array of mountain activity products and services for this multi-million dollar resort.
  • Assisted in generating up to $20,000 in sales daily.
  • Skilled in staff training, mentoring, resource allocation and cost controls.
Education
B.A. Degree : Sociology and Media Studies Claremont McKenna College － Claremont, Ca Sociology and Media Studies Captain of the Soccer Team; All-Conference in senior year
Skills

accounts payable, advertising, Budgeting, business operations, Competitive Analysis, concept, Clientele, client, clients, customer satisfaction, direction, documentation, staff training, special events, fast, Financial, hiring, inventory, inventory control, team building, leadership, Team Leadership, marketing plans, marketing, market, mentoring, office, organizing, payroll, presentations, profit and loss, project management, public relations, purchasing, quality assurance, Relationship Building, research, Sales, sales and support, sales support, Strategic Planning, troubleshoot

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Resume Overview

Companies Worked For:

  • Skin by Natalie
  • University of California
  • Custom Hotel
  • Omni One Appraisals
  • Levy Restaurants, Staples Center
  • Whiskey Creek
  • Mammoth Mountain

School Attended

  • Claremont McKenna College

Job Titles Held:

  • Sales Director
  • General Manager
  • Marketing and Sales Manager
  • Regional Sales Manager
  • Senior Manager
  • Manager
  • Sales Manager

Degrees

  • B.A. Degree : Sociology and Media Studies

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