sales director resume example with 14+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Seasoned Sales Director bringing 13 years' executive-level experience in complex Healthcare IT & Professional Services Sales. Talented leader with proven strengths in change management and key business development. Demonstrated proficiency with market penetration and trend analysis, integrated cloud-based solutions, and proven track record of identifying and and creating profit-generating business opportunities and strategies.

  • Salesforce (5x Certified)
  • Amazon Wed Services (Certified)
  • GxP Compliance (Certified)
  • Sales Strategies & Persuasive Negotiations
  • Networking, Events, and Relationship Building
  • Sales Program Coordination
  • Market Trend Analysis
  • Business Development
02/2022 to Current Sales Director Oak Street Health | Flushing, NY,
  • Leads Gerent sales for strategy, consulting, implementation, digital experience, training, and managed services across US markets for all Healthcare & Life Sciences – Provider, Payer, Pharma, MedTech, & Healthcare IT.
  • Cultivated strong relationships with key organizations and professionals to support future business growth objectives adding $10M to pipeline in
  • Developed strategies to position business that shape and capitalize on emerging customer and market needs.
  • Prospected for new business using databases and other strategies to generate sales.
  • Coached and mentored team members to build sales and negotiation skills.
  • Collaborates with delivery consultants and solution architects to deliver data-driven insight, authoritative guidance, and tailored executive support to clients.
  • Presented sales proposals focused on offerings and unique advantages over competitors to prospective customers, and prepares written proposals for RFPs.
  • Cultivates sales pipeline, records, and account management via Salesforce with meticulous attention and custom reports with critical metrics.
03/2019 to 01/2022 Sales Director Oak Street Health | Houston, AK,
  • Top Salesperson in 2021, attained 328% to quota.
  • Added 50 Hospitals and 300 Ambulatory Clinics to company client base.
  • Led enterprise sales processes from inception through contracting across Western territory (CA, TX, HI, WA, OR, CO, AZ, NV, NM, MO, KS, NE, OK, IA, MN, LA, AR, AK, ND, SD, ID, UT, WY, & MT).
  • Built long-term, consultative relationships at Executive and SVP levels for revenue cycle opportunities across hospitals and health systems, ambulatory clinics, and revenue cycle management organizations.
  • Collaborated regularly with strategic 3rd party partners for lucrative white-label business opportunities.
  • Attended trade shows for in-person engagement and network building.
08/2016 to 12/2018 Client Relationship Executive Sun Life Financial | Denver, CO,
  • Owned 3 sales territory/segments across Midwestern and Western states (CA, TX, HI, WA, OR, CO, AZ, NV, NM, MO, KS, NE, OK, IA, ND, SD, ID, UT, WY, & MT).
  • Incorporated institutional and professional revenue cycle opportunities leveraging cloud-based applications, predictive analytics, and artificial intelligence.
  • Developed sales strategies via Salesforce, Miller Hieman Blue Sheets, and close plans.
  • Partnered with customer service team to create regional strategy for new business development.
01/2013 to 07/2016 Regional Vice President Fresenius Medical Care | Port Charlotte, FL,
  • Oversaw 400+ new and existing sales accounts across the Northeast and Midwest (PA, NJ, NY, CT, MA, RI, VT, NH, ME, DE, MO, & KS).
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business, 120% sales attainment against quota 2015.
  • Achieved operational objectives by contributing regional sales information and recommendations to strategic plans and territory reviews, preparing and completing action plans, resolving problems, determining regional sales system improvements, and implementing change as needed.
12/2009 to 01/2013 Client Executive World Wide Technology | Cincinnati, OH,
  • New business hunter focused on enterprise EMR/HIS sales across hospitals and health systems throughout Northeast (NY, NJ, MA, NH, & VT).
  • 160% sales attainment against quota 2012.
  • Coordinated and led multi-functional presentations and onsite demonstrations across executives, directors, physicians, nurses, managers, and end-users.
  • Coached and mentored new sales associates.
12/2007 to 12/2009 Client Financial Specialist Cerner Corporation | City, STATE,
  • Collected over $70M annually and managed over 780 clients.
  • Independently owned National Health Organization Commercial Region.
  • Analyzed complex financial information to offer recommendations to management, driving decision-making.
  • Developed new practices to increase efficient delivery of financials and cash collections process driving 95% improved efficiency.
  • Traveled for onsite engagement with ‘black card' clients.
Education and Training
Expected in 05/2007 to to Bachelor of Science | Finance & Banking University of Missouri, Columbia, MO, GPA:
  • AWS Certified Cloud Practitioner – 11/22
  • Salesforce Certified Administrator – 11/22
  • Salesforce Certified Service Cloud Consultant – 12/22
  • Salesforce Certified Sales Cloud Consultant – 12/22
  • Salesforce Certified Platform App Builder – 12/22
  • Salesforce Certified Business Analyst – 1/23
  • Closed first pharmaceutical deal at Gerent within 90 days of start date – Service Cloud, Service Cloud Voice, Shield & AWS opportunity
  • Attained 328% to quota in 2021
  • Closed $1.4M in new business with strategic partner at Healthcare IP including full suite of products
  • Signed over 50 Hospitals and 300 Ambulatory Clinics at Healthcare IP
  • Closed $500k in new business at ZirMed/Waystar within 4 months from start date -full sales process from identifying opportunity to contract signature
  • Coordinated 40+ team for onsite presentations and product demonstrations across health systems from end-user to executive levels (for all major departments)
  • Signed $7.2M enterprise deal at Cerner and first new account in NY state in 5 years
  • Healthcare Finance Management Association (HFMA) - Certified Revenue Cycle Representative
  • American Association of Healthcare Administrative Management (AAHAM) - Certified Revenue Cycle Professional - Institutional.
  • AWS Certified Cloud Practitioner
  • Salesforce Certified Administrator
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Business Analyst
  • Current Good Practices (CGXP) - Dokeos Certified
  • FDA 21 CFR Part 11 - Dokeos Certified
  • HFMA Certified Revenue Cycle Representative (CRCR)
  • AAHAM Certified Revenue Cycle Professional - Institutional (CRCP-I)

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Resume Overview

School Attended

  • University of Missouri

Job Titles Held:

  • Sales Director
  • Sales Director
  • Client Relationship Executive
  • Regional Vice President
  • Client Executive
  • Client Financial Specialist


  • Bachelor of Science

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