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sales consultant interior design resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Skills
  • Verbal and written communication
  • Business planning
  • Staff Management
  • Strategic planning
  • Policies and procedures
  • Budgeting
  • Schedule optimization
  • Sales and marketing
  • Key Performance Indicators
  • Business administration
  • Operations management
  • Creative merchandising
  • Coaching and mentoring
Work History
Sales Consultant, Interior Design, 06/2019 to Current
Masonite International CorporationJefferson City, TN,
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Stayed knowledgeable on latest furniture design innovations and technological advancements through continuous training.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Followed up with existing customers to provide additional support and address any concerns.
  • Maximized customer retention by resolving issues quickly.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Store Manager, 01/2015 to 12/2018
Stanton OpticalSherman, TX,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Supervised guests at front counter, answering questions regarding products.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Analyzed and interpreted store trends to facilitate planning.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Store Manager, 04/2013 to 02/2014
Stanton OpticalTurlock, CA,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Supervised guests at front counter, answering questions regarding products.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Analyzed and interpreted store trends to facilitate planning.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
Store Manger, 04/2012 to 01/2013
Umpqua BankMyrtle Point, OR,
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Supervised guests at front counter, answering questions regarding products.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed and interpreted store trends to facilitate planning.
  • Approved regular payroll submissions for employees.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Education
High School Diploma: , Expected in
Calvary Baptist Church Academy - Glen Burnie, MD,
GPA:

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Resume Overview

School Attended

  • Calvary Baptist Church Academy

Job Titles Held:

  • Sales Consultant, Interior Design
  • Store Manager
  • Store Manager
  • Store Manger

Degrees

  • High School Diploma

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