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Sales Associate / Stocker Resume Example

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SALES ASSOCIATE / STOCKER
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Motivated sales professional offering 9+ years of progressive Retail and Sales experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • Merchandising Knowledge
  • Sales
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Excellent people skills
  • Sales expertise
  • Upselling
  • Relationship building
  • Sales training
  • Loss prevention
  • Multi-tasking strength
  • Problem-solving skills
  • Cash Handling
  • Cash register operations
  • Product promotions
Work History
12/2019 to 01/2021Sales Associate / Stocker Company Name | City, State
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Performed inventory control, such as counting and stocking merchandise
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Greeted customers and directed to requested products.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Changed sales floor signs to show current pricing and support product promotions.
08/2019 to 12/2019StockerCompany Name | City, State
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Performed inventory control, such as counting and stocking merchandise.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Maintained effective team member communication.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Answered customer questions and provided detailed product information.
  • Maintained fitness in order to move merchandise efficiently and safely.
04/2018 to 12/2019F&B Customer Service AssociateCompany Name | City, State
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
04/2017 to 06/2018Container UnloaderCompany Name | City, State
  • Adhered to company safety protocols and complied with OSHA standards.
  • Maintained organized work area by storing equipment safely and properly.
  • Loaded packages onto pallets and into staging areas as directed.
  • Lifted and slid packages weighing up to 30+ pounds on conveyor belts to transport items.
  • Unloaded packages with care and placed in proper staging area.
  • Assisted other team members in navigating large loads.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Wrapped pallets in shrink wrap prior to loading.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Kept storage areas organized, clean and secure to fully protect company assets.
Education
05/1974High School DeplomaWaimea High School, City, State

High School Diploma

1999Kauai Community College, City, State

Job Training Programs

1975Aerospace Ground EquipmentsChanut AFB Technical School , City
Visitor Industry, Electronics , General Education Kauai Community College, City, State
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Resume Overview

School Attended

  • Waimea High School
  • Kauai Community College
  • Chanut AFB Technical School

Job Titles Held:

  • Sales Associate / Stocker
  • Stocker
  • F&B Customer Service Associate
  • Container Unloader

Degrees

  • 05/1974 High School Deploma
    1999
    1975 Aerospace Ground Equipments
    Visitor Industry, Electronics , General Education

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